Dispensing Optician Manager -Parkgate, Shirley

Specsavers; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading optician provider is looking for a Dispensing Optician Manager in Parkgate, England. The role involves providing exceptional customer service, managing aftersales, and achieving sales targets. Ideal candidates are GOC registered with a strong focus on collaboration and clinical excellence. Competitive salary and bonus schemes are offered, along with opportunities for professional development.

Benefits

Competitive salary

Performance-based bonus scheme

33 days holiday

GOC and ABDO fees paid

Professional development opportunities

Access to cutting-edge clinical technology

Alternative full weekends off

Qualifications

• Must be a qualified and GOC registered Dispensing Optician.
• Previous experience in an optician is required.
• Strong focus on customer care and teamwork.

Responsibilities

• Provide excellent customer service at all times.
• Liaise with Optometrists for quality handover.
• Manage aftersales service and resolve complaints.
• Achieve individual and team sales targets.

Skills

Customer service

Team collaboration

Clinical judgment

Education

GOC registration

Job description

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Location: Parkgate, Shirley
Salary: Depending on expereince

Bonus: Sales and performance-based bonus
Working Hours: Full-Time
Experience Level: Must have previous experience working in an optician and must have a GOC number.

Your future is clear at Specsavers Parkgate, where there's always something exciting ahead.

Overview

Come and join our accomplished team as a Dispensing Optician Manager at Specsavers Parkgate, where we are at the height of customer care. Join us and help work to ensure every single one of our customers receives the very best patient experience. We're community-focused and we need someone ready to use their passion, skills and experience to build on our ever-growing and loyal customer base.

Our Dispensing Opticians are the face of our clinic on the shop floor and usually an integral part of our store management team, so we're keen to get you up to speed with management responsibilities.

We're dedicated to our customers, but what really makes this role stand out is that we offer a workplace with a difference - where people grow both personally and professionally.

What’s on offer

• Comepetitive salary depending on experience
• A performance-based bonus scheme
• 33 days holiday
• GOC and ABDO fees paid
• Professional and clinical development opportunities
• Alternative full weekend's off
• Access to cutting-edge clinical technology, such as OCT

The Role in a Nutshell

• Ensure that you provide good levels of customer service to customers at all times.
• Liaise with Optometrists to ensure that each customer you dispense receives a consistent quality handover.
• Manage aftersales service (including complaints and problem solving) in a customer service focused 'can do' manner.
• Contribute to achievement of individual and team sales targets by demonstrating effective professional sales techniques.

What we’re looking for

Alongside being a qualified and GOC registered Dispensing Optician, we are searching for someone who shares our store's ethos. Someone who wants to grow, develop and offer exceptional customer care along the way. We want a practitioner who prides themselves on their clinical judgment, that isn't afraid of a hands-on approach and who is keen to get involved and build rapport with the rest of the team. In summary, we're looking for a skilled Dispensing Optician to join us, be part of the team and assist in driving our practice forward.

Get in touch

For more information or to apply for this role, please contact Jas Narang on 01566 788 622 or email me at [e-mail]

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