Dispensing Optician

Specsavers; Chepstow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer in Chepstow is looking for a qualified Dispensing Optician who excels in customer care and sales techniques. The role involves providing exceptional service, liaising with Optometrists, and managing aftersales. You should possess a GOC number, have optician experience, and exhibit strong clinical judgment. The role offers an attractive salary up to £30,000 with a bonus scheme and various professional development opportunities.

Benefits

Salary up to £30,000

Performance-based bonus (up to £5,000 a year)

28 days holiday

Free parking

Exceptional clinical development opportunities

Qualifications

• Must have previous experience working in an optician.
• Qualified and GOC registered Dispensing Optician.
• Keen to build rapport with the rest of the team.

Responsibilities

• Provide good levels of customer service to customers.
• Liaise with Optometrists for quality handover.
• Manage aftersales service and complaints.
• Contribute to sales targets using effective techniques.

Skills

Customer service

Sales techniques

Clinical judgment

Education

GOC registration

Job description

Responsibilities

• Ensure that you provide good levels of customer service to customers at all times.
• Liaise with Optometrists to ensure that each customer you dispense receives a consistent quality handover.
• Manage aftersales service (including complaints and problem solving) in a customer service focused 'can do' manner.
• Contribute to achievement of individual and team sales targets by demonstrating effective professional sales techniques.

Work Experience & Qualifications

Location: Chepstow, South West Wales

Salary: Up to £30,000 depending on experience plus bonus scheme worth up to £5,000 per year

Working Hours: Full or part-time working patterns available

Experience Level: Must have previous experience working in an optician and must have a GOC number. In addition to being a qualified and GOC registered Dispensing Optician, we are searching for someone who shares our store's ethos. Someone who wants to grow, develop and offer exceptional customer care along the way. We want a practitioner who prides themselves on their clinical judgment, is not afraid of a hands‑on approach and who is keen to get involved and build rapport with the rest of the team.

In summary, we’re looking for a skilled Dispensing Optician to join us, be part of the team and assist in driving our practice forward.

About the Company

Specsavers. A household name and a High‑street staple. And you could be part of the team.

Career Development

As a qualified Dispensing Optician at Specsavers, you'll be able to build on the skills you already have and see your career flourish, while sharing your knowledge to give our customers the best possible service. We’ll provide all the training opportunities you need to fit right where you want to. Your future is clear at Specsavers Chepstow, where there’s always something exciting ahead. We’re community‑focused and need someone ready to use their passion, skills and experience to build on our ever‑growing and loyal customer base. We're dedicated to our customers, but what really makes this role stand out is that we offer a workplace with a difference – where people grow both personally and professionally.

Benefits

• Outstanding annual salary up to £30,000 depending on experience
• Sales and performance‑based bonus scheme (up to £5,000 a year)
• Full and part‑time working patterns available
• No late nights
• 28 days holiday
• Free parking
• Exceptional clinical and professional development opportunities
• Access to cutting‑edge clinical technology, such as OCT
• CLO progression path available