Discharge Coordinator | Cambridge University Hospitals NHS Foundation Trust

Cambridge University Hospitals NHS Foundation Trust; Cambridge; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare institution in the UK is seeking a Discharge Planning professional to enhance patient flow and collaboration with the multidisciplinary team. The ideal candidate will possess great communication skills, be proactive in problem solving, and manage complex discharge planning needs. This role offers a supportive environment with benefits including on-site leisure facilities and flexible working arrangements.

Benefits

On-site leisure facilities

Subsidised transport and parking

Flexible working arrangements

Qualifications

• Great communication skills and confidence to challenge practices and negotiate outcomes for patients.
• Proactive, good problem solver with a patient‑centred approach.
• Organised, able to prioritise workload and work in a busy team while learning a new role.

Responsibilities

• Support patient flow throughout the Trust.
• Work with the MDT and partners to provide best practice in discharge.
• Support patients and families with discharge decisions.

Skills

Great communication skills

Proactive problem solving

Organised and able to prioritise workload

Job description

This is an exciting opportunity to be part of the complex Discharge Planning Team providing a link between acute and Community Services across Health and Social Care.

With recent changes following the release of the National Hospital Discharge policy in 2020 alongside the journey to becoming integrated health and social care systems, there are many exciting opportunities to come!

Responsibilities

You will be proactive and a good problem solver with the patient at the heart of what you do. This role is paramount in supporting patient flow throughout the Trust and provides the opportunity to work with the MDT and our service partners in best practice, while providing expert advice on the management of patients with complex discharge planning needs. You will be a key resource to the MDT supporting patients and their families with decisions around discharge, completing appropriate onward referrals to ensure their care needs will be met safely, and supporting ward staff with the preparations of discharge.

This role is also linked with other national initiatives, such as reducing length of stay; red2green, Criteria to Reside and #homefirst.

Qualifications

• Great communication skills and confidence to challenge practices and negotiate outcomes for patients.
• Proactive, good problem solver with a patient‑centred approach.
• Organised, able to prioritise workload and work in a busy team while learning a new role.

Additional Information

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full‑time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, if you are a Student visa holder, we will not be able to offer you a full‑time permanent contract unless you have:

• applied for a Graduate visa
• or you have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

As per Home Office guidelines, the Trust is unable to offer sponsorship for this particular position.

The advert will close at midnight on the 7 December 2025. Interviews are due to be held on the 19 December 2025.

Benefits

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on‑site leisure facilities, shopping concourse and day nurseries.

Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. We have recently launched the first of our staff pod break spaces, located in the Deakin Centre, which includes a purpose‑created colleague‑only café, free tea and coffee, a break space and a private outside area for colleagues to rest, refuel and recharge.

CUH is committed to assisting employees in achieving a good work‑life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part‑time working, job‑share, term‑time working and flexible start and finish times.
Please let us know if you would like to discuss the required hours of this role further; alternative working hours may be considered.

We welcome applications from the Armed Forces.

Equality, Diversity & Inclusion

CUH is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or socio‑economic background.