Disabilities Residential Program Manager

ViaQuest; Tees Valley; On-site; GBP 37,000; Full time

Job summary

A leading support services provider in Tees Valley is seeking a Program Manager. The role involves coordinating services for individuals with developmental disabilities, ensuring quality service delivery, and management of staff. Applicants should have at least 3 years of relevant experience, strong communication skills, and a high school diploma. This position offers training, a comprehensive benefits package, and paid time off.

Benefits

Paid training

Benefit package including medical, vision, and dental insurance

Paid time off

Employee referral bonus program

Qualifications

• 3 years of experience in the field of developmental disabilities.
• Supervisory or management experience preferred.

Responsibilities

• Ensure that individuals receive quality services.
• Coordinate and manage all services for individuals.
• Use behavioral health interventions to improve outcomes.

Skills

Customer service

Communication

Decision-making

Time management

Education

High school diploma/GED or higher

Job description

Program Manager - Beachwood, OH

A Great Opportunity / $48,000 per year / Full Time / On Call Required

At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes. Apply today and make a difference in the lives of the individuals we serve!

Responsibilities may include:

• Ensure that the individuals we serve are receiving quality services and are engaged with the community.
• Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
• Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
• Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
• Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Requirements for this position include:

• High school diploma/GED or higher.
• Minimum of 3 years of experience in the field of developmental disabilities.
• Strong customer service and communication skills.
• Supervisory or management experience preferred.
• Displays strong communication skills and possess excellent decision-making and time-management skills.

What ViaQuest can offer you:

• Paid training.
• Benefit package for full‑time employees (including medical, vision, dental, disability and life insurance and a 401k).
• Employee discount program.
• Paid‑time off.
• Employee referral bonus program.

About ViaQuest Residential Services

To learn more about ViaQuest Residential Services please visit http://www.viaquestinc.com/specialized-services/residential-services/

From Our Employees To You

http://careers.viaquestinc.com/viaquest-culture-of-choice/

Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! https://www.viaquestinc.com/contact/external-referral-program/

Do you have questions?

Email us at [e-mail]