Directorate Manager

Graphics Express LLC; Plymouth; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading healthcare organization in the United Kingdom is looking for a Directorate Manager to oversee operational performance and service development within their GI & Renal Directorate. This role requires strong leadership skills and the ability to inspire teams while ensuring high-quality care and alignment with Trust priorities. Candidates with recent relevant experience, especially from within the NHS, are encouraged to apply.

Qualifications

• Experience in leading complex operational services in healthcare.
• Strong understanding of patient care pathways and performance metrics.
• Ability to champion transformation in health services.

Responsibilities

• Oversee daily operations and manage performance.
• Coordinate service improvement projects.
• Support workforce planning and engagement.
• Lead projects to enhance service efficiency.

Skills

Operational leadership

Strategic visioning

Team inspiration

Service quality delivery

Stakeholder collaboration

Job description

We are excited to announce a fantastic opportunity for a Directorate Manager (Band 8C) within our GI & Renal Directorate.

This pivotal role sits at the heart of our clinically-led triumvirate model, working alongside the Directorate Matron and Directorate Medical Director to shape and deliver high-quality, safe, and efficient care across urgent and elective pathways. Reporting to the Divisional Director of Operations, you will provide visible operational leadership, drive strategic service development, and ensure performance aligns with Trust priorities and national standards.

We’re Looking For Resilient and Forward-thinking Leaders Who Can

• Lead complex operational services with clarity, compassion, and strategic vision
• Inspire teams and foster a culture of inclusion, accountability, and continuous improvement
• Deliver robust performance across access, quality, workforce, and financial metrics
• Champion transformation and innovation in response to evolving patient and system needs
• Collaborate effectively with clinical leaders, system partners, and corporate teams

Key Responsibilities

• Oversee daily operations and manage performance and budgets
• Coordinate service improvement projects
• Support workforce planning and engagement
• Contribute to broader strategic initiatives, including business continuity, governance, and transformation
• Develop and implement the annual Directorate business plan in conjunction with departmental teams
• Ensure delivery of all performance targets, including waiting lists, finance, and CQC standards
• Respond to complaints in line with local protocols
• Lead service improvement projects to enhance efficiency and effectiveness
• Map clinical and support processes to identify bottlenecks and implement solutions
• Maintain workforce plans that ensure efficient staff utilisation
• Participate in the senior managers on-call rota

The Directorate Manager will work closely with the Directorate Matron and Directorate Medical Director, holding accountability for operational performance, service development, productivity, and delivery of care aligned with Trust priorities.

Preference will be given to internal Trust staff, as well as Priority and "At Risk" status, including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.

University Hospitals Plymouth NHS Trust is committed to becoming a high-quality, high-performing, patient-centred organisation, delivering timely, compassionate care and offering a thriving environment for staff to work, learn, innovate and research.

We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams.