Director – TMT, Private Sector, Major Programmes – Human Capital

Deloitte LLP; City Of London, Manchester, Birmingham; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

A leading consulting firm in London is seeking a Director for their Technology, Media, and Telecommunications (TMT) practice. You will be responsible for leading large-scale transformation projects, managing senior client relationships, and developing strategies to drive business growth. The ideal candidate has extensive experience in TMT, is an effective leader, and can manage intricate engagements, fostering a collaborative environment. This role supports a hybrid work model, promoting a balance between professional and personal life.

Benefits

Professional development opportunities

Flexible working arrangements

Inclusive company culture

Qualifications

• Extensive experience as a leader within the TMT sector.
• Ability to build and manage client relationships.
• Experience in managing large-scale transformation projects.

Responsibilities

• Lead delivery of transformation projects in the TMT sector.
• Manage key client relationships and strategic accounts.
• Develop go-to-market strategies and proposals.

Skills

Leadership

Client relationship management

Strategic transformation

Cross-functional team leadership

Thought leadership in TMT

Job description

Deloitte’s Major Programmes practice (part of the wider Human Capital offering) is currently recruiting for individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the world’s most impactful programmes.

Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross-cutting, capital-intensive, and technologically complex programmes has not evolved at the same pace. Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes.

Our market-leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multi-disciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloitte’s commitment to purpose-led change. Programme Aerodynamics is a fundamentally new approach, bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme Delivery, Digital, Programme Leadership, and Human Centred Transformation to be anticipate, shape, and manage change in major programmes. It empowers project leaders to effectively anticipate and manage change, risk, and uncertainty across a programme’s lifecycle, shaping its success. Our practice comprises a blend of those who have worked previously in industry (in both technical and non-technical roles) and those who have prior consulting experience. The strength and value Major Programmes brings to our clients and to Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences.

You will have the opportunity to originate, lead and work across a range of programmes in the TMT sector, building your skills and experience on the job, as well as supported by our world-class professional development approach. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines and drawing on our market-leading methods, and our global assets and tools.

TMT as part of our Private Sector portfolio

Our TMT practice forms part of our Private Sector portfolio, which also encompasses Consumer Business, Healthcare & Life Sciences, Energy, Resources & Industrials.

• Technology: The engine of global innovation, driving digital transformation through AI, cloud, and cybersecurity and providing the backbone of the global economy. Our work in this sector covers all aspects of innovation, organic and inorganic growth and operational transformation
• Media and Sport: Including traditional broadcasters, OTT media providers, content creators and distributors and advertising organisations, as well as all our relationships with the sports and gaming industry. In a fast-changing industry landscape, we help clients with operational transformation, acquisition and divestitures and adoption of AI and ERP to drive enhanced business performance.
• Telecommunications: We work with all the major B2C and B2B telecoms companies in the UK and EMEA, leading critical transformation programmes to build and operationalise next-generation infrastructure and services, from 5G deployment to IoT integration, as well as partnering on internal operational transformation and organisational development.

Our people are high-calibre professionals and experts in their industry sectors. As a senior leader in our TMT practice, you are passionate about making an impact in partnership with clients to drive strategic and business outcomes through the delivery of complex transformations and transactions.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

Our Major Programmes business sits within Human Capital – the world’s leading people and organisation transformation business. As part of a practice that brings research and analytics expertise together with deep industry knowledge, you’ll develop transformation and change programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you’ll develop trusted relationships with senior business stakeholders.

Your Role as a Director – TMT:

• Leveraging and building long-standing, trust-based relationships with the most senior client stakeholders within the TMT industry to understand their business challenges and transformation agendas, and bringing the best of Deloitte in helping to deliver against them
• Being present and active in the market, bringing a distinctive voice and differentiated points of view to salient client issues, using industry and technology trends to drive a differentiated perspective
• Manage and oversee our priority TMT accounts and relationships, including leading commercial proposals, the development and application of Deloitte points-of-view, and end-to-end delivery of a portfolio of transformation projects and programmes to the highest standards of quality
• Building, cultivating, and owning a suite of internal, cross-functional, partner-level relationships to position and promote Major Programmes’ capability and offerings
• Developing and leading go-to-market strategies, campaigns and proposals, collaboratively architecting multi-disciplinary solutions to unlock value for TMT organisations where they need it most
• Forming and leading multi-disciplinary teams in partnering with clients todeliver strategically significant, large-scale, and complex projects and programmes in the TMT sector
• Driving the development of our Major Programmes capability to ensure we are always at the forefront of quality and impact for our clients
• Developing and upskilling our Major Programmes practitioners, driving their growth, and ensuring we are developing the future-facing skills required to meet the demands of our clients
• Role-modelling Deloitte’s shared values in all that you do

Connect to your skills and professional experience

You should have strong experience in most of the following:

• Extensive experience as an influential and effective leader within the TMT sector, including significant experience in a leadership role within a professional services environment
• Demonstrable experience of developing and managing a portfolio of client relationships and accounts, including an existing suite of senior relationships across the TMT sector
• Proven ability to build, convert, and manage a pipeline of opportunities and projects
• Proven ability to manage all stages of commercial engagement, including proposals, contracting, and delivery, with responsibility for managing budgets, profitability, and billing
• Significant demonstrable experience in successfully leading large-scale and complex major programmes from end to end, including technology-enabled transformation programmes (e.g., ERP, back-office tech) and strategic business transformation (e.g., operating model transformation)
• Proven ability to architect, solution, and plan complex major programmes, including setting complex programmes up for success, programme recovery, formulation and execution of programme strategy, designing and operating delivery models, and leveraging technology (such as AI) to enable data-driven insights and optimise efficiency in delivery
• Proven ability to work with global delivery teams to deliver high-quality outcomes
• Proven ability to work, influence, and advise at C-suite-level to deliver effective and lasting outcomes, including enabling successful transformation delivery
• Proven track record as a thought-leader in the TMT industry and/or in complex transformation delivery, including the creation, publication, and application of points-of-view, perspectives, and articles
• Proven ability to work collaboratively and cross-functionally to form and lead effective, high-performing teams in delivering against complex challenges
• Proven ability to cultivate a followership, manage diverse teams within an inclusive culture, and support our people in their development

Connect to your business – Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your Immediate Family Members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process, or you can contact the Independence team upon request

Connect with your colleagues

“I’ve never experienced another business culture that’s so unafraid to break traditional boundaries and is so forward-looking in its strategy and approach.”

Gillian, Technology & Transformation

“The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors.”

Sophia, Technology & Transformation

Our hybrid working policy

You’ll be based in either London, Manchester or Birmingham with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers