Director, SMB Solutions Specialist (UK&I)

Visa; London; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

A global payments technology leader is seeking an experienced professional to own the Small and Medium Business strategy. You will drive new client opportunities and lead activities with existing clients. The role requires expertise in payments systems, strong sales acumen, and exceptional relationship skills. This hybrid position allows for flexibility in working arrangements.

Qualifications

• Extensive experience in SMB proposition development, sales or client-facing roles.
• Deep knowledge of SMB payments and global payment systems.
• Strong commercial acumen focused on driving sales success.
• Fluency in English with strong communication skills.

Responsibilities

• Own the UK&I Small and Medium Business strategy and drive new client opportunities.
• Lead SMB activities with existing clients, supporting Account Executives.
• Contribute to the overarching European and Global SMB solution roadmap.
• Develop and deliver marketing campaigns for Visa's SMB brand.

Skills

SMB proposition development

Sales success

Relationship management

Teamwork

Fluency in English

Job description

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Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

• Own the UK&I Small and Medium Business strategy and go-to-market, partnering with key stakeholders including UK and Europe business development and product teams
• Drive new SMB client opportunities, including:
  • Identifying new potential clients
  • Designing market-leading client propositions
  • Acting as an SMB subject matter expert in client pitches
  • Identifying SMB whitespace, sales acceleration opportunities and maintaining an up-to-date view of SMB pipeline shape
• Lead SMB activities with existing clients, supporting Account Executives, including:
  • Designing new client propositions or enhancements to existing propositions, including bringing together a 'One Visa' solution for SMBs e.g Tink, Visa Direct
  • Identify and own any cluster/market specific offers and partnerships
  • Support existing client growth, including driving visibility of migrations, client performance, and activation and optimisation opportunities
  • Drive SMB client account and strategic planning sessions
• Contribute to the overarching European and Global SMB solution roadmap and strategy
• Ensure market readiness / fit when new solutions or products are launched, and support the localisation of collateral and GTM
• Partner with Visa marketing and consulting teams to develop and deliver marketing campaigns which build Visa's SMB brand in cluster

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

• The successful applicant will have extensive experience in SMB proposition development, sales or other client-facing roles
• Deep knowledge of SMB payments and global payment systems, preferably gained through working for a bank, Fintech or payments player
• Strong commercial acumen with the desire to own and drive sales success
• Strong relationship skills and credibility to work with internal and external peers and more senior stakeholders
• Comfort working in a complex multicultural matrix environment and ability to work through change
• A strong degree of self-direction and accountability with focus on delivery
• High orientation towards teamwork, good attitude towards cross functional working
• Fluency in English with excellent written, verbal and interpersonal communication skills. Fluency in another language viewed favourably

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.