Director of People and Culture

iBC Healthcare; Leicester; On-site; GBP 70,000 - 90,000; Full time

Job summary

A healthcare organization in Leicester is looking for an experienced Director of People & Culture to shape and lead their People strategy. The ideal candidate will have proven experience at a senior level, overseeing recruitment, learning, and HR operations in a multi-site setting. You will champion a values-driven culture and ensure that employee processes are compliant and effective. Strong leadership and communication skills are essential for this strategic role aimed at enhancing employee experience and organisational growth.

Qualifications

• Proven experience at Director or Head of People level.
• Strong oversight of recruitment, L&D, HR operations and payroll.
• Experience operating in a multi-site operational environment.
• Strong understanding of workforce planning and culture development.

Responsibilities

• Set and deliver a forward-thinking People & Culture strategy.
• Lead workforce planning and organisational capability development.
• Shape and deliver a comprehensive L&D strategy.

Skills

Leadership skills

Strong influencing and communication skills

Data-driven mindset

Knowledge of employment law

Education

CIPD Level 7 or equivalent experience

Job description

Director of People & Culture

Location: Leicester

Reports to: Chief Executive Officer

We are seeking an experienced and values-driven Director of People & Culture to join our Executive Team and play a pivotal role in shaping the future of our organisation. This is a strategic leadership role with end-to-end accountability for Recruitment & Onboarding, Learning & Development, HR and Payroll Operations. You will lead the people agenda across a complex, multi-site environment, ensuring our workforce strategy, culture and systems enable sustainable growth, high performance and an exceptional employee experience.

The Role

As Director of People & Culture, you will:

• Set and deliver a forward-thinking People & Culture strategy aligned to organisational priorities and long-term growth
• Champion a values-led, inclusive and high-performance culture
• Lead workforce planning and organisational capability development
• Ensure people processes, systems and practices are compliant, efficient and scalable
• Act as a trusted advisor to the CEO, Executive Team and Board

Key Responsibilities

Strategic Leadership & Culture:

• Lead and embed organisational values across the full employee lifecycle
• Drive engagement, wellbeing, inclusion and culture initiatives
• Strengthen the employer brand internally and externally

Recruitment & Onboarding:

• Oversee talent acquisition strategies that attract high-quality, values-aligned candidates
• Ensure consistent, high-impact onboarding and induction experiences
• Build strong external partnerships to support sustainable talent pipelines

Learning & Development:

• Shape and deliver a comprehensive L&D strategy, including leadership development and career pathways
• Ensure statutory and mandatory training compliance
• Champion apprenticeships, digital learning and future skills development

HR & Payroll Operations:

• Lead HR operations to ensure accurate, timely and compliant people administration
• Oversee payroll processes and benefits administration
• Drive continuous improvement, digitalisation and process efficiency

Employee Relations, Performance & Wellbeing:

• Provide senior oversight on complex employee relations matters
• Lead performance management, engagement and reward frameworks
• Use insight from employee feedback to drive continuous improvement

People Data & Insight:

• Use workforce data and analytics to inform decision-making
• Oversee HR systems, dashboards and reporting on key people metrics

Leadership & Collaboration:

• Lead, develop and inspire the People & Culture team
• Work collaboratively across Operations, Finance, Quality and Commercial teams
• Represent People & Culture at Executive and Board level

About You

You will be an accomplished senior People leader with:

• Proven experience at Director or Head of People level
• Strong oversight of recruitment, L&D, HR operations and payroll
• Experience operating in a multi-site, operational environment
• A strong understanding of workforce planning, organisational change and culture development
• CIPD Level 7 or equivalent experience (desirable)

You will bring:

• Deep knowledge of employment law and HR best practice
• A data-driven, commercially astute mindset
• Strong influencing, communication and leadership skills
• The ability to operate strategically while remaining hands-on when required

If you are a values-led, strategic People leader who thrives in fast-paced, purpose-driven environments, we would love to hear from you.