Director of Operations — Lead a Landmark Glasgow Hotel

IHG; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prestigious hotel group is seeking a Director of Operations for voco Grand Central Glasgow. This iconic hotel in the heart of Glasgow needs an ambitious leader to oversee operations, collaborate across departments, and enhance guest experiences. The ideal candidate will have proven leadership experience within upscale hotels and a strategic mindset. This role offers a competitive salary with a performance bonus, benefits, and opportunities for growth within the company.

Benefits

Competitive Salary, plus a 20% performance bonus

Pension, Life Insurance and Private Healthcare

Extensive training and global career opportunities

Paid volunteering days

Worldwide discounted hotel rates

Discounts on food & beverage

Enhanced maternity and paternity pay

Qualifications

• Proven experience as a Director of Operations (or equivalent) within an upscale or premium hotel environment.
• Food & Beverage leadership experience, ideally within a multi-venue operation.
• A strategic, guest-first mindset with experience working in a branded hotel environment.
• A hands-on, visible leadership style.
• Genuine pride in team success and memorable guest experiences.

Responsibilities

• Oversee day-to-day operations and shape the hotel’s strategic direction.
• Collaborate closely with Finance, HR, and Commercial.
• Coach and develop department leaders.
• Build high-performing teams and lead through change.
• Champion continuous improvement.

Skills

Proven experience as a Director of Operations or equivalent

Food & Beverage leadership experience

Strategic, guest-first mindset

Hands-on leadership style

Collaboration and team success

Job description

A prestigious hotel group is seeking a Director of Operations for voco Grand Central Glasgow. This iconic hotel in the heart of Glasgow needs an ambitious leader to oversee operations, collaborate across departments, and enhance guest experiences. The ideal candidate will have proven leadership experience within upscale hotels and a strategic mindset. This role offers a competitive salary with a performance bonus, benefits, and opportunities for growth within the company.