Director of Collector Relations, Europe

Fanatics, Inc.; Greater London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading collectibles organization in Greater London is looking for a Senior Director of Collector Relations to manage and cultivate relationships with high-net-worth collectors across Europe. This full-time role involves building authentic partnerships, leading regional teams, and developing strategies to enhance collector engagement. Candidates should possess strong business acumen, excellent relationship management skills, and a deep interest in European sports culture. This is an exciting opportunity to shape the future of collectibles with a prominent market player.

Qualifications

• Proven track record managing relationships with high-net-worth individuals in Europe.
• Experience developing and managing consumer loyalty or VIP programs.
• Strong interest in sports and European sports culture.

Responsibilities

• Build and maintain authentic relationships with high-end collectors.
• Partner with sports leagues to create exclusive experiences.
• Monitor market trends to onboard new high-value clients.

Skills

Relationship management

Strong business acumen

Communication skills

Cultural awareness

Ability to thrive in fast-paced environments

Education

Bachelor's degree

Advanced degree or relevant certifications

Job description

Job Description

The Senior Director of Collector Relations for Europe will fill a newly created role, reporting to the Global Head of Collector Relations at Fanatics Collectibles. This is a highly influential, relationship-driven position responsible for cultivating and managing relationships with high-net-worth collectors, strategic partners, and organizations across the European region. The role requires a deep understanding of European market dynamics and a passion for providing bespoke experiences to collectors. The successful candidate will lead the development of regional strategies and teams to drive engagement and loyalty among the most valuable customers in the collectibles industry. This is a full time role, in the designated office 5 days per week.

Responsibilities

• Build and maintain authentic, trusted relationships with high-end collectors and regional partners throughout Europe.
• Encourage participation from high-net-worth individuals in the European collectibles ecosystem while implementing loyalty initiatives that enhance engagement.
• Establish and manage a regional team dedicated to delivering concierge-level service and curated experiences for collectors.
• Partner with sports leagues, teams, and organizations across European markets to create exclusive, once-in-a-lifetime experiences.
• Monitor market trends to identify and onboard new high-value clients across the region.
• Contribute to the development and regional execution of customer loyalty programs to elevate the overall collector experience.

Experience

• Bachelor's degree required; advanced degree or relevant certifications are a plus.
• Proven track record of managing relationships with high-net-worth individuals in Europe.
• Strong business acumen and the ability to connect authentically with diverse collector personas across multiple European cultures and languages.
• Experience developing and managing consumer loyalty or VIP programs is highly desirable.
• Deep interest in sports and European sports culture (e.g., football, Formula 1, rugby, cricket), with the ability to activate relevant partnerships.
• Familiarity with sports cards and collectibles is preferred. Demonstrated ability to manage and grow relationships with influential, high-profile clients.
• Exceptional interpersonal and leadership skills, with a collaborative and culturally aware approach.
• Ability to thrive in a fast-paced, entrepreneurial environment.
• Strong communication, influencing, and presentation skills to effectively engage with internal and external stakeholders across diverse European markets.

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

Subject to applicable laws, Fanatics Collectibles may choose to run a background check.

About the Team

Fanatics Collectibles is a new model and vision for the hobby, fundamentally changing the experience for current and future collectors, leagues, and players across many U.S. and international professional and college sports. The organization has long-term, exclusive rights to design, manufacture and distribute trading cards for several sports and entertainment properties, including MLB, MLBPA, the Premier League, MLS, UFC, Formula 1 as well as Disney, Marvel, Pixar, and Star Wars, among others. In January 2022, Fanatics Collectibles announced the acquisition of Topps, establishing the preeminent licensed trading card brand as the cornerstone of Fanatics' trading cards and collectibles business, and jumpstarted its MLB and MLBPA rights to design, manufacture and distribute trading cards.