Director, Head of Commercial Performance & Effectiveness

Lloyd's; Leeds; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading financial services provider in Leeds is seeking an experienced commercial leader to drive the commercial strategy and oversee P&L management. You will partner closely with finance and sales teams while leading and mentoring your team to ensure high performance. The ideal candidate will possess strong commercial skills, leadership experience, and the ability to work collaboratively across teams in a dynamic environment. This role offers a competitive benefits package, including a generous pension and annual performance-related bonus.

Benefits

Generous pension contribution of up to 15%

Annual performance-related bonus

Share schemes including free shares

Discounted shopping

30 days' holiday plus bank holidays

Wellbeing initiatives and generous parental leave

Qualifications

• Experience leading commercialisation teams and/or projects.
• Understanding of Commercial Cards and payment rails.
• Ability to track and report portfolio performance.

Responsibilities

• Own and drive the commercial strategy.
• Manage the end-to-end P&L.
• Partner with Finance and Sales teams.
• Lead and mentor the team to enable high performance.
• Manage customer contracts.

Skills

Strong commercial skills

Exceptional P&L management skills

Strong leadership skills

Excellent interpersonal skills

Innovative and creative solution finding

Brilliant collaborator across matrix teams

Job description

Operational teams to drive strong commercial outcomes aligned to the business strategy. Reporting directly to the Head of Commercial Cards, you’ll play a key role as part of the Commercial Card Leadership Team.

Responsibilities

• Own and drive the commercial strategy
• Oversight and management of the end-to-end P&L
• Ensuring pricing strategy and methodology reflect business outcomes
• Drive understanding and track portfolio performance to inform the strategy
• Partner closely with Finance and Sales teams to accurately track and report progress
• Leading, coaching, and mentoring the team to enable high performance
• Managing customer contracts and ensuring performance in line with standards and terms

Qualifications

• Strong commercial skills
• Experience leading commercialisation teams and/or projects
• Exceptional P&L management skills
• Strong leadership skills
• Excellent interpersonal skills coupled with the ability to think laterally, be innovative and find creative solutions
• Brilliant collaborator across matrix teams
• Experience of understanding Commercial Cards, knowledge of Cards payment rails and funding models

Benefits

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Working for Us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location, and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers – just let us know what you need.

We keep your data safe. We will only ever ask you to provide confidential or sensitive information once you have formally been invited to an interview or accepted a verbal offer to join us, at which time we run our background checks. We always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We’re focused on creating a values‑led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.