Director, Benefits EMEA

Digital Realty Global; Greater London; On-site; GBP 100,000 - 130,000; Full time

Job summary

A leading data center solutions company in Greater London is seeking a Director of Benefits for the EMEA region. This key leadership role involves shaping the benefits strategy, ensuring its operational excellence, and collaborating with various stakeholders. The ideal candidate should have extensive international benefits experience, strong project management skills, and the ability to communicate effectively across cultures. This opportunity promises to influence benefits structures in a dynamic global setting.

Benefits

Opportunity to shape international benefits strategy

Collaborative global team environment

Visibility with global executives

Qualifications

• Extensive experience in international benefits and insurance programs across EMEA.
• Strong understanding of market practices, statutory requirements, and regulatory frameworks.
• Exceptional project management skills.

Responsibilities

• Lead the design of competitive benefits programs across EMEA.
• Manage regional benefits projects end-to-end.
• Ensure clear, employee-centric communications regarding benefits.

Skills

Sales Experience

Microsoft Office

Customer Service

Communication skills

Business Management

Benefits Administration

Human Resources

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Description

The Director Benefits EMEA is a key leadership role within Digital Realty's Global Compensation & Benefits Center of Excellence. This position is responsible for shaping, optimizing, and operationalizing our global and local benefits strategy across the EMEA region and for partnering with the Director Americas Benefits in a similar capacity to support the APAC region.

As a working leader you will balance strategic design, project management and hands-on execution to ensure our benefits programs support Digital Realty's ability to attract, retain and engage diverse global talent. You will collaborate closely with HR, Finance and Legal partners as well as with regional leaders, external brokers and vendors.

What you’ll do

1. Regional Benefits Strategy & Governance

• Lead the design and continuous enhancement of competitive, cost-effective benefits programs across the region.
• Evaluate existing programs country-by-country with input from sub-regional / regional HR leads to ensure alignment with our global framework, local market expectations, compliance requirements and Digital Realty's talent strategy.
• Build and propose new benefits value propositions as Digital Realty expands into new geographies or evolves its workforce needs.
• Develop data-driven recommendations that optimize investment, improve employee experience and drive measurable improvements in attraction and retention.

2. Vendor & Broker Portfolio Optimization

• Assess the fragmented landscape of current benefits, insurance and broker arrangements.
• Identify opportunities to streamline, consolidate and renegotiate vendor relationships to improve service quality, simplify administration and reduce costs.
• Lead selection, RFP and governance processes for all benefits-related vendors in the regions supported.

3. Process Design Enabling Technology & Operational Excellence

• Partner closely with our Tier 2 HR People Services lead to define and embed best practices in benefits administration including:
• standardized process flows
• consistent service delivery
• increased automation
• enhanced employee self-service
• Ensure People Services has the right frameworks, documentation and escalation protocols to deliver an exceptional employee experience at scale.
• Build strong cross-functional partnerships with Payroll, HR Systems, Legal and Finance to ensure seamless execution of benefits programs.

4. Working Leadership, Project Management & Execution

• Operate as a hands-on leader, shifting fluidly between strategy, operational work and project coordination.
• Manage regional benefits projects end-to-end, including re-designs, renewals, expansions, implementations and change management activities.
• Lead country-specific initiatives such as pension plan reviews, statutory benefit compliance updates, cost-containment analyses and new-country market entries.
• Serve as the lead subject-matter expert for benefits issues across EMEA; collaborate with Director Americas Benefits on APAC-related matters.

5. Employee Experience & Communication

• Ensure clear, employee-centric communications that explain benefits programs, changes and processes.
• Partner with the Global Compensation & Benefits team to ensure consistent messaging and branding for benefits across all regions.

What you’ll need

• Extensive experience in international benefits and insurance programs across EMEA (multinational or global organization preferred; prior experience supporting a US-based company preferred). Prior APAC experience is a plus.
• Proven ability to design and implement regional benefits strategies that balance cost competitiveness, compliance and employee experience.
• Strong understanding of market practices, statutory requirements and regulatory frameworks across multiple countries.
• Demonstrated experience managing vendors and brokers including consolidation and RFP processes.
• Well-established external vendor and partner network.
• Experience partnering with HR Shared-Services / People Services organizations to improve processes, workflows and self-service capabilities.
• Exceptional project management skills; able to manage complex multi-country initiatives through to completion.
• Hands-on, detail-oriented working style with the ability to shift between strategic leadership and tactical execution.
• Insight and experience with latest benefit management enabling technology platforms.
• Strong communication, collaboration and stakeholder-influencing skills; comfortable working across geographies and time zones.
• Experience in a fast-paced growth-oriented global environment.
• Experience with a second main European language (German or French) is a plus.

Personal Attributes

• Strategic thinker who also enjoys rolling up their sleeves.
• Highly organized with the ability to juggle multiple priorities across countries and regions.
• Data-driven decision maker with strong financial and analytical acumen.
• Pragmatic solutions-focused mindset; able to navigate ambiguity and create structure.
• Relationship-builder who thrives in a matrixed global organization.

What we offer

• Opportunity to shape and elevate the international benefits strategy for a global industry leader.
• Build and own the agenda for EMEA benefits.
• Influence across multiple regions and work with global executives.
• A chance to build, optimize and modernize benefits structures in a growing dynamic organization.
• Collaborative global team environment with strong cross-functional partnership and visibility.

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company’s global data center platform provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300 facilities in 50 metros across 25 countries on six continents.

To learn more about Digital Realty please visit or follow us on LinkedIn and Twitter.

Required Experience :

Director

Key Skills

Sales Experience,Microsoft Office,Customer Service,Communication skills,Microsoft Outlook,Microsoft Word,Business Management,Benefits Administration,Microsoft Excel,Insurance Sales,Customer relationship management,Human Resources

Employment Type : Full-Time

Experience : years

Vacancy : 1