Dior Beauty Consultant

PARFUMS CHRISTIAN DIOR; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury fragrance company seeks a full-time Beauty Consultant in London to drive beauty sales and provide top-tier service. You will engage with clients, promote products, and help achieve sales targets while ensuring a luxurious experience. Previous experience in luxury sales, particularly in beauty or fragrance, is preferred. Embrace the values of the brand to ensure customer satisfaction and loyalty.

Qualifications

• Previous experience in a luxury, consultative sales role is required.
• Experience in beauty and/or fragrance sales is advantageous.

Responsibilities

• Drive beauty sales by achieving sales targets while promoting the brand.
• Provide personalised luxury service to customers.
• Be an expert on makeup and skincare.

Skills

Creative

Tenacious

Results oriented

Strong selling skills

Job description

Position

Beauty Consultant (Full Time)

Department

Retail

Location

John Lewis, W1 London

Reports To

Counter Manager

As a Beauty Consultant for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for driving beauty sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers.

Through your passion for the brand you will demonstrate an attitude that befits Parfums Christian Dior at all times.

Main Responsibilities

Sales

To be an expert on makeup and skincare, able to present and apply products to inspire and gain new clients

• To pro - actively sell Parfums Christian Dior products and provide a luxury standard of service to customers
• To be aware of and achieve or exceed sales targets, as set by your line manager
• To pro - actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU)
• KPI - To achieve set sales targets

Service

• To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients
• To initiate contact with clients and welcome them both on counter and through traffic stopping
• To develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme to all clients
• To educate clients on Parfums Christian Dior products and the brand
• KPI - to achieve target for Mystery Shopping

General

• To participate in merchandise management and ensure that it is in line with Corporate guidelines
• To monitor stock levels, report any issues and ensure that there are sufficient levels
• To adhere to all company procedures and policies, as outlined in the employee handbook
• To update ipos tool with client data including all sales and client profile
• To develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments)

At Parfums Christian Dior, the excellence of our House is based on the alliance between our heritage and our forward-looking values. We are convinced that diversity, within an inclusive and fulfilling work environment, enriches our teams. We encourage diversity in all its forms in our recruitment and respect the individuality of each candidate.

Are you currently an LVMH employe?

Please apply online directly on our internal job board, voices.

Person Specification

• Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate
• Tenacious; willing to go the extra mile to ensure customer leaves having received the very best luxury service & experience
• You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity
• Self confident, you will be able to approach and engage with customers at ease, using your strong selling skills
• Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior

Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.