Digital Support & Volunteer Engagement Assistant

HR GO Recruitment; Folkestone; On-site; GBP 8,000 - 10,000; Part time

Job summary

A community-focused organisation is seeking a Digital Support & Volunteer Engagement Assistant in Folkestone. The role involves supporting volunteer recruitment and maintaining digital systems while providing essential IT support. Ideal candidates will have strong organisational skills, proficiency in Microsoft 365, and excellent communication abilities. This is a fixed-term position offering 12 hours per week at £13.00 per hour.

Qualifications

• Strong organisational and administrative skills.
• Confident IT user (Microsoft 365, databases, online systems).
• Excellent written and verbal communication skills.

Responsibilities

• Supporting volunteer recruitment and engagement.
• Managing the end-to-end DBS process.
• Maintaining digital systems and assisting with a paperless office.

Skills

Organisational skills

IT proficiency (Microsoft 365)

Effective communication

Adaptability to new technologies

Tools

Microsoft 365

JotForm

Databases

Job description

Digital Support & Volunteer Engagement Assistant

Type: Fixed-term (until May 2027)

Location: Folkestone, Kent

Pay: £13.00 per hour | £8,112 per year (pro rata)

Hours: 12 hours per week

Do you have strong digital skills and a passion for supporting people through effective systems and processes? We're looking for a Digital Support & Volunteer Engagement Assistant to provide essential admin and IT support, helping streamline systems and strengthen volunteer engagement.

This is a fantastic opportunity to use your skills in administration, digital tools, and communication while contributing to a meaningful community-focused organisation.

What You\'ll Be Doing

• Supporting volunteer recruitment, engagement, and administration
• Managing the end-to-end DBS process with accuracy and confidentiality
• Maintaining digital systems, including Microsoft 365, JotForm, and databases
• Assisting with the move towards a paperless office and streamlining processes
• Creating and managing online forms to support outcomes and monitoring
• Providing basic IT support, such as setting up accounts and troubleshooting
• Preparing reports, policies, newsletters, and meeting minutes
• Communicating with volunteers, colleagues, and external partners

What We\'re Looking For

• Strong organisational and administrative skills
• Confident IT user (Microsoft 365, databases, online systems)
• Quick to adapt to new technologies and processes
• Excellent written and verbal communication skills
• Professional, flexible, and confidential approach to work
• Commitment to supporting volunteers and community services

Ready to make a difference while building your digital and administrative skills? Apply today