Digital Product Manager - Credit Energy

Centrica; Windsor; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading energy provider is seeking a Digital Product Manager to design world‑class user experiences within their digital products. This role involves shaping product vision and strategy for Credit Energy, managing product backlogs, and ensuring seamless customer experiences through collaboration with cross-functional teams. Candidates should possess experience in Digital Product Management, agile delivery, and excellent communication skills. FlexFirst hybrid working available across the UK.

Qualifications

• Experience in Digital Product Management, including backlog management and agile delivery.
• Strong collaboration skills with product, design, and technology teams.
• Ability to simplify technical concepts for varied audiences.

Responsibilities

• Shape product vision and strategy for Credit Energy.
• Manage product backlogs and guide delivery squads.
• Drive seamless digital customer experiences.

Skills

Digital Product Management

Cross-functional collaboration

Data-driven decision-making

Excellent communication

Technical understanding of web and mobile development

Job description

Digital Product Manager - Credit Energy

Flexible UK Locations with FlexFirst hybrid working

Overview

We’re looking for a Digital Product Manager to design world‑class user experiences across our digital products in British Gas, ensuring they meet commercial goals and customer needs.

About the role

Key accountabilities include:

• Shape product vision, strategy, and roadmaps for Credit Energy across Core and Partner products.
• Own and manage product backlogs, prioritising features and guiding delivery squads.
• Drive development of seamless digital journeys and end‑to‑end customer experiences.
• Collaborate with designers, engineers, analysts, and commercial teams.
• Gather and act on customer and partner feedback to improve NPS.
• Monitor product performance, manage improvements and bug fixes.
• Stay informed on market trends and share best practice.

What we’re looking for

Essential

• Experience in Digital Product Management, including backlog management, user stories, requirements, and agile delivery.
• Skilled in cross‑functional collaboration with product, design, and technology teams.
• Data‑driven decision‑making with strong prioritisation and problem‑solving skills.
• Excellent communication – able to simplify technical concepts for varied audiences.
• Solid technical understanding of web and mobile development.

Desirable

• Experience in energy or eco‑tech, large organisations, and Salesforce.