Digital Operations & QCommerce Specialist

Co-op Group; Manchester; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

A renowned retail cooperative is seeking a Digital Operations Specialist to support its QCommerce strategy in Manchester. This role involves working with business colleagues to enhance service propositions, developing training materials, and analyzing operational data. Ideal candidates will have strong Excel skills and excellent communication abilities. The position also offers a hybrid work model and a variety of employee benefits including bonuses, holidays, and discounts.

Benefits

Annual bonus

28 days holiday (rising to 32 with service)

Pension with up to 10% employer contributions

Subsidised onsite gym access

30% discount on Co-op products

Cycle-to-work scheme

Qualifications

• Demonstrated ability with QCommerce and/or Parcel Services.
• Strong IT skills, especially in Microsoft Excel.
• Excellent communication with attention to detail.

Responsibilities

• Support Digital Operations Manager in QCommerce strategy implementation.
• Develop and deliver training materials for staff.
• Act as primary contact for operational queries.

Skills

Passion for QCommerce

Microsoft Excel skills (VLOOKUPs, pivot tables, formulas)

Strong organisational skills

Excellent communication skills

Relationship building skills

Ability to present data meaningfully

Job description

A renowned retail cooperative is seeking a Digital Operations Specialist to support its QCommerce strategy in Manchester. This role involves working with business colleagues to enhance service propositions, developing training materials, and analyzing operational data. Ideal candidates will have strong Excel skills and excellent communication abilities. The position also offers a hybrid work model and a variety of employee benefits including bonuses, holidays, and discounts.