Digital Operations - Pricing Lead

Adobe; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading software company in the UK is seeking a detail-oriented individual for a Pricing & Promo operations role. You will manage the execution of promotional requests, pricing lists, and act as a key contact for cross-functional teams. The ideal candidate has a degree or equivalent experience and advanced Excel skills. Contribute significantly to digital experiences through collaborative initiatives.

Qualifications

• 3-5 years of practical experience in a relevant role.
• Proven track record in managing pricing operations.
• Ability to efficiently handle project requests.

Responsibilities

• Guarantee seamless execution of promotional requests.
• Manage Ecommerce Price list adjustments.
• Serve as key contact for pricing support.
• Recognize and resolve pricing display bugs.
• Maintain promo discount calculation templates.
• Manage project requests through Jira.
• Review and update Standard Operating Procedures.
• Oversee the monthly Digital Operations Newsletter.
• Implement process improvements for efficiency.
• Support various ad hoc projects.

Skills

Advanced Excel skills

Attention to detail

Proactive problem-solving

Strong organizational skills

Flexibility in dynamic settings

Education

Degree or 3-5 years equivalent practical experience

Job description

Overview

Adobe is currently looking for a diligent and meticulous individual to join our Digital Operations team in a Pricing & Promo operations role. This position provides a great opportunity to contribute significantly to the successful implementation of our promotional and pricing strategies, working closely with teams from various departments to ensure the effective implementation of initiatives across multiple geographies.

Responsibilities

• Work together with the promo planning lead to guarantee the seamless execution of quarterly or ad hoc promotion requests.
• Manage the Ecommerce Price list to ensure that modifications align with shifts in VAT, FX rates, special pricing programs, and general product price realignment initiatives.
• Serve as the key contact for cross-functional teams needing support on country-specific pricing, discount information, and customised deliverables for campaigns or initiatives.
• Recognise and raise any A.com pricing display bugs for resolution.
• Maintain the template system used for calculating promo discounts and generating the outputs required to support promo execution.
• Manage a Jira intake system for project requests, monitor asks, assign work to team members, and ensure timely completion.
• Regularly review and update SOP (Standard Operating Procedure) documents to reflect process changes.
• Manage the monthly Digital Operations Newsletter.
• Review and improve team processes for greater efficiency, implementing changes as needed.
• Support ad hoc projects as required.

Qualifications

• Degree or 3 - 5 years of equivalent practical experience
• Experience in using Excel to an advanced level and/or a willingness to learn.
• Exactness and meticulousness: verifying all promotional deliverables are complete and accurate.
• Inquisitiveness: asking questions and challenging assumptions.
• Proactiveness: delivering work without being asked and answering questions.
• Problem-solving: working out solutions to overcome obstacles.
• Organisation: managing meetings, chasing actions, and communicating agendas.
• Flexibility: swiftly adjusting to changes in a dynamic work setting.

Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.