Digital Merchandising Specialist (Hybrid)

Avon USA; Northampton; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading beauty company in Northampton, UK, is seeking a Digital Merchandising Specialist to oversee digital campaigns and enhance customer experience. This role involves managing merchandising plans, using analytics tools for performance optimization, and collaborating with global teams. The ideal candidate will have experience in digital merchandising, excellent organizational abilities, and strong communication skills. A comprehensive benefits package is offered to support work-life balance and wellness.

Benefits

Comprehensive benefits package

Wellness resources

Work-life balance support

Qualifications

• Experience in digital merchandising or e-commerce operations.
• Strong understanding of campaign execution.
• Excellent organisational and communication skills.

Responsibilities

• Managing campaign briefs for digital channels.
• Creating and optimising product detail pages.
• Monitoring on-site performance using analytics tools.

Skills

Digital merchandising experience

Proficiency in GA4

Organisational skills

Strong communication skills

Analytical mindset

Content management systems

Tools

Content Square

Job description

You’ve picked a great time to join Avon. We’re the company that puts purpose, people and relationships at the heart of everything we do. The company that’s 135 years young and only just getting started. As part of the Natura &Co family, we’re committed to being the best beauty company for the world by generating a positive environmental, economic and social impact for our communities across the globe.

Role Type

Permanent

What you'll be doing:

As a Digital Merchandising Specialist, you’ll be at the heart of our digital campaigns, ensuring flawless execution and an exceptional customer experience. You’ll manage merchandising plans for our digital channels, from briefing creative teams to building best-in-class product pages. Your role will involve optimising performance using analytics tools, resolving service issues, and collaborating with global teams to deliver innovative solutions that enhance the online journey.

Key responsibilities:

• Managing campaign briefs and merchandising initiatives for digital channels.
• Creating and optimising product detail pages, setting up promotions, and uploading assets.
• Monitoring on-site performance using tools like Content Square and GA4 to improve results.
• Resolving service recovery issues and ensuring smooth campaign execution.
• Collaborating with the Global CRO team on testing and functionality improvements.
• Acting as the key contact for creative reviews and sign-offs.

What we're looking for:

• Experience in digital merchandising or e-commerce operations.
• Strong understanding of campaign execution and content management systems.
• Analytical mindset with proficiency in tools like GA4 and Content Square.
• Excellent organisational and communication skills.
• Ability to work collaboratively and manage multiple priorities in a fast-paced environment.

What we offer:

We offer a comprehensive benefits package along with wellness resources and work-life balance support in line with your country practices and Avon purpose aiming to help you live a healthier life, protect you and your dear ones, and ensure you’re at your best.

At Avon, we believe beauty is for everyone and that it’s beautiful to be you. We celebrate our differences, champion self-expression and are committed to inclusion for all. We embrace diversity and individuality to build a culture that represents our communities and enables everyone to bring their best self to work. We also support reasonable adjustments both within our recruitment process and job design when required to empower you to work in a way that works for you.

Ready to be a part of it? Join us.
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