Digital Marketing Project Manager (12‑Month Fixed‑Term Contract)
Location: Warrington (Hybrid: 3 days office / 2 days home)
Company: Certas Energy
Certas Energy is looking for a Digital Marketing Project Manager to join our fast‑moving digital team on a 12‑month fixed‑term contract. This high‑impact role sits at the heart of our digital transformation, leading three critical programmes that underpin our sales growth and customer experience strategy:
- HubSpot Sales & Marketing Automation
- E‑commerce Replatform
- e‑Billing Transformation
What You’ll Do
- Lead and manage integrated project plans for HubSpot, E‑commerce Replatform and e‑Billing, ensuring delivery on time, to budget and to scope.
- Set up and run robust governance, including RAID logs, dependency mapping, decision tracking, change control and benefits tracking.
- Coordinate weekly workstreams, steering groups and executive updates across IT, Marketing, Sales, Customer Service, Finance and external vendors.
- Work closely with IT and data teams on key integrations (e.g. CODAS, D365, Fabric, HubSpot, e‑commerce platforms, Adere/My Account).
- Oversee delivery of digital capabilities such as lead management workflows, online self‑serve journeys, order tracking and paperless billing.
- Ensure non‑functional requirements performance, security, accessibility, PCI, consent and availability are embedded throughout delivery.
- Support change management, communications and training to ensure smooth colleague adoption and great customer experiences.
- Manage cutover, hypercare and transition to BAU with clear documentation and ownership.
What You’ll Bring
- Proven experience as an IT Project Manager or Digital Project Manager, delivering multi‑system projects end‑to‑end.
- Strong background in technical delivery across web, CRM, marketing automation and/or e‑commerce platforms.
- Proven ability to manage cross‑functional stakeholders across IT, Marketing, Sales, Operations, Finance, Legal/InfoSec and agencies.
- Experience with some of the following: D365, CODAS, HubSpot, Magento/modern e‑commerce platforms, digital billing portals, GA4, Tag Manager, data lakes and BI tools.
- Confident running project governance: planning, RAID management, change control, benefits tracking and reporting.
- Excellent communication and stakeholder skills able to translate between technical and non‑technical audiences.
- Highly organised with the ability to manage multiple streams of work, with strong attention to detail.
- Data‑driven mindset focused on measurable outcomes and continuous improvement.
Desirable
- Experience within energy, utilities, financial services or other regulated industries.
- Exposure to SEO, UX and performance considerations in digital platform migrations.
- Project management qualifications (PRINCE2, Agile, Scrum, PMP or equivalent).