Digital Marketing Project Manager

Morson Edge; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A digital transformation firm in the United Kingdom is seeking an experienced Digital Marketing Project Manager to support a high-impact digital transformation programme. The role involves leading and coordinating various workstreams, including CRM and e-commerce integrations. Candidates should have a strong background in marketing technology and experience managing multiple stakeholders. The job is suitable for those who thrive in fast-paced environments and can manage concurrent projects effectively.

Qualifications

• Strong background in technical delivery across marketing technology, CRM, web and/or e–commerce platforms.
• Demonstrable experience managing cross–functional, multi–divisional stakeholders.
• Confident managing agency–led development environments.

Responsibilities

• Lead end–to–end delivery of multiple concurrent digital and IT projects.
• Manage cross–platform integrations across CRM, web, data, billing and e–commerce systems.
• Own project governance including planning, RAID logs, change control, reporting and benefits tracking.

Skills

CRM & Marketing Automation

E–Commerce platforms

Agency management

Stakeholder management

Technical delivery

Tools

HubSpot

Microsoft Dynamics 365

Magento

Job description

We are currently seeking an experienced Digital Marketing Project Manager to support a high–impact digital transformation programme for our client in Warrington. This role sits at the heart of their sales growth and customer experience strategy and will lead several complex, business–critical initiatives across marketing technology, CRM, e–commerce and billing platforms.

This is a hands–on delivery role suited to someone who thrives in fast–paced, multi–system environments, enjoys spinning plates, and can confidently manage multiple stakeholders across a matrix organisation.

Key Programmes

You will be responsible for leading and coordinating delivery across the following workstreams:

• HubSpot Implementation & Rollout
• HubSpot rollout across five business areas
• Replacement of two existing CRMs
• Integration with Microsoft Dynamics 365 for sales teams
• Two–way data integration across platforms
• E–Commerce Replatform
• Delivery of a new e–commerce platform within critical compliance timelines
• Oversight of Magento (or alternative platform) replatforming
• Managing non–PCI compliance risks and delivery deadlines
• Streamlining a complex, acquisition–led technology stack
• Expansion of e–billing and invoice capabilities
• API–based integrations
• Web and customer portal integration ( MyAccount )
• Coordination with internal and third–party systems

Key Responsibilities

• Lead end–to–end delivery of multiple concurrent digital and IT projects
• Manage cross–platform integrations across CRM, web, data, billing and e–commerce systems
• Own project governance including planning, RAID logs, change control, reporting and benefits tracking
• Coordinate stakeholders across IT, Marketing, Sales, Finance, Operations, Legal/InfoSec and external agencies
• Act as the bridge between technical teams and commercial/marketing stakeholders
• Manage third–party agencies (development, HubSpot, web, creative, email, SEO/PPC)
• Navigate organisational complexity, duplication and legacy systems
• Drive progress in environments where internal teams have limited capacity
• Communicate clearly with senior stakeholders, developers and non–technical teams

Required Experience

• Strong background in technical delivery across marketing technology, CRM, web and/or e–commerce platforms
• Demonstrable experience managing cross–functional, multi–divisional stakeholders
• Confident managing agency–led development environments
• Experience operating in large, growing or acquisition–led organisations with complex brand or system structures

Technical & Platform Experience

Experience with some combination of the following is highly desirable:

• CRM & Marketing Automation: HubSpot, Microsoft Dynamics 365
• E–Commerce: Magento or modern e–commerce platforms
• Billing & Finance Systems: Digital billing portals, API–based billing solutions (e.g. Adair nice to have)

This role is not a developer position, but requires strong understanding of systems, data flows, integrations and marketing technology.