Digital Marketing, CRM & Insight – Industrial Placement

Mercedes-Benz in the UK; Milton Keynes; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading automotive company is seeking a Digital Marketing, CRM & Insight placement in Milton Keynes for a 12-month fixed-term contract. The ideal candidate will be a university student pursuing a degree in Business Management or Marketing, eager to learn and eager to enhance their communication skills. Key responsibilities include reviewing brand compliance, conducting digital audits, and analyzing customer feedback to inform decisions. This role offers a competitive salary and comprehensive employee benefits.

Benefits

Competitive salary

25 days holiday per year

Pension scheme

Employee Assistance Programme

Flexible working opportunities

Training support for development

Qualifications

• Enthusiastic and eager to learn in a fast-paced environment.
• Ability to challenge norms and seek improvements.
• Support peers and work collaboratively.

Responsibilities

• Review communications to ensure brand compliance.
• Conduct audits of digital tools and websites.
• Support testing across communication channels.
• Coordinate with agencies and stakeholders on projects.
• Analyze customer feedback and provide insights.
• Format data and identify trends for recommendations.

Skills

Excellent communicator

Proactive

Competent with Microsoft Office

Desire to work in marketing

Education

Working towards a degree in Business Management or Marketing

Job description

Job Title

Digital Marketing, CRM & Insight – Industrial Placement

Closing Date

23 January 2026

Contract Details

12‑month fixed‑term contract, commencing summer 2026 and ending summer 2027. Only applicable for university students.

About Us

At Mercedes‑Benz Financial Services, our employees are at the heart of our business. We provide a range of financial solutions designed around the changing needs of our diverse customers. It doesn’t matter the colour of your skin, the beliefs you value, the people you love or the tattoos you wear – we support you for being you. We celebrate individuality, embrace personality and welcome you into our culture. Inclusion is the driving force behind our ethos. At MBFS, we are committed to being a Menopause Friendly Employer and offer wellbeing support options and resources for those affected by menopause.

How You’ll Play Your Part

We are looking for enthusiastic placement students who want to put their financial awareness, communication skills and commercial acumen to the test. Join our Digital Marketing, CRM & Insight team for a 12‑month placement. From day one you’ll be in the thick of a fast‑paced, results‑driven team, delivering on Customer Journey, Digital Communications and CX Research projects.

Main Accountabilities

• Brand & Communication Compliance: Review customer communications to ensure they meet our brand guidelines, tone of voice, and consumer understanding principles.
• Digital Asset Auditing: Conduct thorough audits of brand websites and digital tools, checking copy, imagery and formatting, and documenting required changes.
• Customer Communication Testing: Support comprehensive testing across all communication channels (email, SMS, web) to ensure optimal performance and user experience.
• Project Coordination & Briefing: Brief external agencies and internal stakeholders on new projects, create briefs, track progress, keep stakeholders informed, and coordinate resources.
• Customer Feedback Analysis: Review customer feedback, produce reports and concise management summaries to inform strategic decisions.
• Data Analysis & Insights: Analyse and format data tables, identify key trends and provide actionable recommendations for continuous improvement.

About You

• Working towards a degree in Business Management, Marketing or Project Management related subject.
• Excellent communicator.
• Able to challenge the norm and constantly look for improvements.
• Competent with Microsoft Office and general IT packages.
• Proactive, curious to learn, and open to new ideas and perspectives.
• Considered in your approach, supporting peers to succeed.
• Desire to work in marketing and/or the Financial Services industry.

What’s in it for you

Competitive salary, 25 days holiday per year, pension scheme, access to colleague wellbeing resources including an Employee Assistance Programme, Mental Health First Aiders and Inclusion Advocates, flexible working opportunities, and training to support your development.

What’s next

When you apply, you’ll complete a short online application, include your CV, and answer questions (including current salary). We consider all applicants who have the right to work in the UK. We’ll support you throughout the recruitment process, offer reasonable adjustments, and discuss flexible working options.

Managing Your Data

We care about your personal data. By submitting an application you agree to process your data in support of our recruitment process, in accordance with GDPR and legal requirements. Application data is held in our secure system and may be used for internal purposes. For more information, contact [e-mail].

Group

Mercedes‑Benz Group AG

Organization

Mercedes‑Benz Financial Services UK Limited