Digital Learning Specialist Apprentice - Grow Your Skills

QA Limited; Glasgow; On-site; GBP 23,000; Full time

Job summary

A leading law firm in Scotland is seeking a Digital Learning Specialist Apprentice to provide essential learning and development support. This role involves managing training requests, onboarding new employees, and collaborating with teams to ensure smooth operations. The ideal candidate will have excellent communication, organizational, and IT skills. The position offers a structured training program with a clear opportunity for a permanent role upon successful completion of the apprenticeship, coupled with a competitive salary and remarkable benefits.

Benefits

4pm birthday finish

Extra holidays at Christmas

Funding for external training

Life assurance

Pension scheme

Qualifications

• Excellent communication skills, verbal and in writing.
• Ability to use initiative and to work both independently and as part of a team.
• Customer service experience preferred.

Responsibilities

• Manage internal training requests and triage them.
• Support onboarding for new joiners by creating induction plans.
• File L&D related emails for future access.
• Handle requests through the Esme ticketing system.
• Data entry and reporting via MS Excel.
• Communicate with suppliers and colleagues.

Skills

Attention to detail

Organizational skills

IT skills

Communication skills

Ability to prioritise

Customer service experience

Tools

MS Outlook

MS Excel

iManage

Esme ticketing system

Job description

A leading law firm in Scotland is seeking a Digital Learning Specialist Apprentice to provide essential learning and development support. This role involves managing training requests, onboarding new employees, and collaborating with teams to ensure smooth operations. The ideal candidate will have excellent communication, organizational, and IT skills. The position offers a structured training program with a clear opportunity for a permanent role upon successful completion of the apprenticeship, coupled with a competitive salary and remarkable benefits.