Digital Inclusion Worker (Part-time)

BARCA-Leeds; Leeds; On-site; GBP 10,000 - 40,000; Full time

Job summary

A community-focused organization in Leeds is seeking a Digital Inclusion and Drop In Worker to lead the Bramley Community Drop-in and Digital Support Hub. This role involves running informal drop-in sessions for digital support, facilitating workshops to upskill individuals in the use of technology, and addressing digital exclusion among local residents. Ideal candidates should possess empathy, motivation, and good communication skills, demonstrating a commitment to tackling social inequality through technology.

Qualifications

• Motivated individual passionate about helping people.
• Good communication and influencing skills.
• Ability to work in a client-focused environment.

Responsibilities

• Run a drop-in for digital support.
• Organise workshops for upskilling in technology.
• Help local residents overcome digital exclusion.

Skills

Good communication skills

Empathy

Client-focused approach

Motivation

Job description

BARCA- Leeds are opening a Friday drop in and welcome space from their Manor House offices. The Digital Inclusion and Drop In Worker will lead the delivery of our Bramley Community Drop‑in and Digital Support Hub, helping local residents overcome digital exclusion and access essential online services. This role is key to enabling people to live more independent and fulfilling lives by improving their digital confidence and connectivity.

What will the role look like?

The Digital Inclusion and Drop In Worker will run a drop‑in for people where they can access digital support on an informal basis, including accessing computers and wi‑fi. They will also run workshops upskilling people in basic use of phones, laptops and tablets, and organise others to support workshop delivery.

What we are looking for?

The ideal candidate will be a motivated and empathetic individual with a passion for helping people and tackling social inequality through technology. You will have good communication and influencing skills in a client‑focusing environment.

To download a full job description/person specification, click here. If you require this document in an alternative format, please email recruitment@barca‑leeds.org.

A copy of our competency framework can be found here. All our roles are subject to funding. For further information and guidance when applying, please have a look at our information for applicants guide.

If you find you have any problems with our application process or you think we’re not meeting your accessibility requirements, please email recruitment@barca‑leeds.org.

The use of artificial intelligence (AI) generated answers is discouraged. The use of AI may affect the depth and understanding that is required to demonstrate successful answers to experience and knowledge based questions, in our shortlisting process. Barca-Leeds uses humans to shortlist for interview.

Barca-Leeds is committed to safeguarding and promoting the welfare of children and vulnerable adults. It is the organisation’s policy to require the successful applicant to undertake a Disclosure and Barring Check at a level appropriate to the role, before appointment is confirmed. The disclosure of a criminal conviction will not necessarily exclude candidates from appointment.

To apply, you must have the right to work in the UK. Please note, we are currently unable to accept applications from individuals requiring a Skilled Worker Visa.