Digital Data Research Support

CGA; Stockport; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading consumer intelligence firm in the United Kingdom is looking for a Digital Data Research Support to enhance their product suite through digital data analysis. You will collaborate with the Digital Data team, gaining valuable skills while contributing to projects that drive market intelligence insights. Candidates should be proficient in Microsoft Excel and familiar with web scraping techniques. The role includes benefits such as flexible working, volunteer time off, and training opportunities.

Benefits

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Qualifications

• Understanding of data collection techniques and processes.
• Ability to work collaboratively within a team.
• Strong communication and stakeholder management skills.

Responsibilities

• Research and analyse digital data sources.
• Provide support for Digital Data Acquisition processes.
• Troubleshoot and document issues effectively.

Skills

Microsoft Excel

Web scraping techniques

Analytical skills

Tools

Internal Web scraping tool

Vortex Platform

Job description

Digital Data Research Support

• Full-time
• Career Site Team : Operations

Job Description

Digital data serves as a critical input into CGA by NIQ's world-class product suite, which we are on track to roll out into the biggest on-premise markets worldwide. The Digital Data Research team researches websites to access content that informs our services, then utilises proprietary CGA tools to integrate that data into the business, where it is processed to generate market intelligence and insights.

Digital Data Research Support will have the opportunity to research and analyse a range of digital data sources and data collection techniques, securing data to inform and strengthen CGA’s product suite. They will work alongside experienced team members, developing and growing skills whilst contributing to the continuing growth of our international program. They will be trained to use a powerful new toolkit, developing specialist technical skills whilst offering excellent internal customer service to cross-business products and project teams.

Leadership

• Able to plan work completion and predict near-future activities, after initial planning discussions with the team. Delegates when necessary.
• Managing workload so deadlines are managed in the correct way and communicating all changes to all stakeholders at all times.
• Supports Digital Data teamin the training of junior staff members.
• Has a plan for Personal Development in place and leads the agenda for this. Has clear goals in place for self and laser focus on areas for self-development. Is aware of areas for development and strengths.

Stakeholder Management & Communication

• Maintains focus on the task at hand, avoids accepting work that is unreasonable to be completed & pushes back rightly, engaging stakeholders clearly as to why the work cannot be completed.
• Advocates on behalf of the team.
• Engages stakeholders and collaborative teams and is confident in representing the department alongside a senior member of the team, or in cases of BAU meetings, alone. Works with DDAM to develop & deliver team & stakeholder education materials.
• Provides effective support and guidance to customers of, and suppliers to, the DDA (Digital Data Acquisition) process.

Service Standards

• Troubleshoots and logs issues as per defined processes, liaising effectively with the relevant support team to facilitate resolution.
• Maintains up-to-date documentation related to ways of working & processes.
• Identifies opportunities for improvements in DDA process and practice and reports them to the DDA manager.
• Plays a supporting role in projects to assess, develop & pilot new tools and technologies that may facilitate increased DDA data flow into the business.

Knowledge

• Has adequate knowledge of how to use Microsoft Excel, can use templates to carry out quality checks, can fill in relevant admin sheets, and can use Excel to analyse web scraping outputs.
• Has a clear understanding of how to operate all aspects of the Internal Web scraping tool, as well as the process surrounding Internal Web scraping.
• Has a good understanding of how to operate all actions relevant to DDA on the Vortex Platform and is familiar with the User Interface.
• Absorbs new information when it is presented systematically and applies it effectively as well as documenting these learnings for future training

Core Behavioural Traits

• Values people & the benefit of teamwork – cares for the team & considers the needs of all.
• Inquisitive & enjoys learning & sharing learnings.
• Demonstrates great leadership skills - positive, shows integrity & responsibility.
• Owns the question & is the expert for Data Ingress.
• Shows initiative, innovation & a strong desire to improve oneself & business.
• Takes decisions with a long-term perspective.
• Proud of what we do.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In , NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in + markets, covering more than 90% of the world’s population.

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the