Digital Business Analyst - Public Sector

IBM Computing; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global technology company in Greater London is seeking an experienced Senior Business Analyst to lead business requirements analysis and facilitate collaboration between stakeholders and development teams. The role includes gathering and documenting requirements, supporting cross-functional teams, and creating business cases. Ideal candidates are skilled in business analysis, communication, and are proficient in Microsoft Office. A relevant bachelor's degree is required, and familiarity with tools like JIRA is preferred.

Benefits

Training opportunities

Promotion opportunities

Flexible working approaches

Private medical and dental cover

25 days holiday

Qualifications

• Proven experience in business analysis and requirements gathering.
• Strong communication and interpersonal skills.
• Ability to work well in a team and adapt to changing priorities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Bachelor's degree in Business, Information Systems or a related field.

Responsibilities

• Gather, document, and analyse business requirements from various stakeholders.
• Define project scope, objectives and success criteria in collaboration with stakeholders.
• Support cross‑functional teams in translating business needs into functional and technical specifications.
• Facilitate workshops, meetings and training sessions to foster collaboration.

Skills

Business analysis

Requirements gathering

Strong communication skills

Interpersonal skills

Teamwork

Adaptability

Education

Bachelor's degree in Business, Information Systems or related field

Tools

Microsoft Office Suite

JIRA

Lucidchart

Visio

Job description

Introduction

At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK.

A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms.

Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

We offer:

• Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
• Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
• Feedback and checkpoints throughout the year
• Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
• A culture where your ideas for growth and innovation are always welcome
• Internal recognition programs for peer‑to‑peer appreciation as well as from manager to employees
• Tools and policies to support your work‑life balance from flexible working approaches, sabbatical programmes, paid paternity leave, maternity leave and an innovative maternity returners scheme
• More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.

Your role and responsibilities

We are seeking an experienced Senior Business Analyst to join our team. This individual will lead the analysis and documentation of business requirements, as well as facilitate collaboration between stakeholders and development teams.

Responsibilities

• Gather, document, and analyse business requirements from various stakeholders.
• Define project scope, objectives and success criteria in collaboration with stakeholders.
• Support cross‑functional teams in translating business needs into functional and technical specifications.
• Contribute to the creation of business cases, process flows and user stories.
• Facilitate workshops, meetings and training sessions to foster collaboration and knowledge sharing.

Required technical and professional expertise

• Proven experience in business analysis and requirements gathering.
• Strong communication and interpersonal skills.
• Ability to work well in a team and adapt to changing priorities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Bachelor's degree in Business, Information Systems or a related field.

Preferred technical and professional experience

• Experience with business analysis tools (e.g., Lucidchart, Visio, JIRA).
• Familiarity with Agile methodologies and Scrum framework.
• Knowledge of software development life cycle (SDLC).
• Experience in data analysis and reporting.
• Passion for continuous learning and professional development.

As an equal opportunities’ employer, we welcome applications from individuals of all backgrounds. However, to be eligible for this role you must have the valid right to work in the UK. We do not offer visa sponsorship and have no future plans to do so. You must be a resident of the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.

IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.