Digital Analytics And Insights Manager - 12 Months Fixed Term Contract

TJX EUROPE; Watford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading off-price retailer in Watford is seeking a Digital Analytics & Insights Manager to enhance the digital customer experience. You will optimize customer journeys through data analysis and experimentation. Ideal candidates are knowledgeable in GA4, Big Query, and have strong analytical skills with experience in retail. Join us to help shape the future of digital experiences.

Benefits

Competitive salary and benefits package

Qualifications

• In-depth knowledge of digital analytical tools including GA4 and Looker Studio.
• Experience in fast paced retail environment.
• Strong analytical skills, commercial and customer focused.

Responsibilities

• Provide and continuously improve actionable reporting for all Digital teams.
• Monitor and measure the customer experience and digital activity.
• Support experimentation and improvements through insight led opportunities.

Skills

Knowledge of digital analytical tools including GA4 and Looker Studio

Confident user of Big Query

Experience in fast paced retail environment

Experience of Microsoft Power BI

Strong analytical skills

Excellent influencing and communication skills

Job description

TJX is an exciting place to work and we count on our Associates to bring our business to life. Staying true to our open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect is a top priority for us. TJX Europe

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Are you passionate about data-driven decision making and enhancing the digital customer experience?

TJX Europe is seeking a Digital Analytics & Insights Manager to join our Site Optimisation Team. They are responsible for the optimisation of all onsite customer journeys including, but not limited to, the customer shopping funnel. Through site analysis, insight and experimentation the Site Optimisation Team formulates strategies to maximise sales, service and conversion through site content, search, navigation, PLPs, PDPs and cross-GM product curation.

The Digital Analytics and Insights Manager supports the enhancement of the Digital customer experience through:

• Providing, and continuously improving, actionable reporting for all Digital teams
• Monitoring and measuring the customer experience and digital activity
• Proactively initiating and sharing analysis and insights to improve the customer experience
• Supporting experimentation and improvements through insight led opportunities and measuring results
• Cross functional partnering with Marketing, Customer services, IT and other D&A communities

What You'll Bring:

• In-depth knowledge of digital analytical tools including GA4 and Looker Studio
• Confident user of Big Query
• Experience in fast paced retail environment
• Experience of Microsoft Power BI
• Positive attitude, self-motivated, proactive, results oriented
• Strong analytical skills, curious, commercial and customer focused
• Keen eye for detail with the ability to troubleshoot and identify issues
• Excellent influencing, relationship building and communication skills
• Comfortable presenting complex information in an easy-to-understand digestible manner
• Dashboarding experience with excellent skills in translating business needs
• Able to build relationships quickly and engage with a range of cross functional stakeholders to drive results

Why Join TJX Europe?

At TJX, we're all about off-price retail with purpose. Our culture values curiosity, collaboration, and continuous improvement. You'll be part of a team that's passionate about delivering exceptional digital experiences and driving business growth through data.

Ready to make an impact?

Apply now and help us shape the future of digital at TJX Europe.

As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address:

73 Clarendon Road

Location:

EUR Home Office Watford GB