Detention Custody Officer

Mitie; England; On-site; GBP 29,000; Full time

Job summary

A leading security and facilities management company is seeking a Detainee Custody Officer at Luton Airport. This role requires individuals who are caring and resilient, with strong communication skills. Successful candidates will receive full training, including a 4-week paid course, and will be responsible for escorting immigration residents and ensuring their safety. Flexibility is essential as the role includes day and night shifts. Great opportunities for career growth and benefits offered, including a Level 3 Apprenticeship.

Benefits

Work-life balance with structured shifts

Free parking and uniform

Access to online GP services

Generous holiday allowance

Pension and Life assurance

Discounts including cinema and online shopping

Qualifications

• Be a UK Citizen or hold indefinite leave to remain.
• Have lived in the UK continuously for the past 3 years.
• Pass an Enhanced DBS check and CTC vetting.

Responsibilities

• Escort immigration residents within the UK.
• Ensure safe transportation of residents in care.
• Maintain high security and safety standards.

Skills

Strong communication and interpersonal skills

Calm and non-judgemental approach

Problem-solving abilities

Ability to stay composed under pressure

Tools

Full UK manual driving licence

Job description

Detainee Custody Officer - Luton DCO Airport Based

Join Us and Make a Difference

Gatwick Airport DCO: Salary £28,821.00 based on 42 hours per week

There will be an assessment day held on 26th of January 2026, with a proposed start date of 9th of March 2026.

Who We're Looking For

We're looking for respectful, caring, and resilient individuals to join our team. If you have:

• ✔ Strong communication and interpersonal skills
• ✔ A calm and non-judgemental approach
• ✔ Great problem-solving abilities
• ✔ The ability to stay composed under pressure

Then this could be the perfect role for you!

What You'll Be Doing

As an In-Country Escorting DCO at the Vehicle Base, you'll be responsible for:

• Escort and transporting immigration residents within the UK
• Driving a small minibus-sized vehicle and ensuring the safe transportation of those in your care
• Maintaining high security and safety standards while treating residents with dignity and respect

As an In-Country Escorting DCO at Luton Airport DCO based you'll be responsible for:

• Providing care to immigration residents in a fixed location
• Maintaining high security and safety standards while treating residents with dignity and respect

This role requires flexibility, as you will work a mix of day and night shifts, covering a 24/7, 365-day operation.

No Experience? No Problem!

No prior experience or qualifications are needed—full training and support will be provided. If you have experience handling challenging situations or working with people in distress, it would be a plus.

Your journey begins with a 4-week paid training course, including a control and restraint training course. Over the next 13 months, you'll receive on-the-job mentoring and assessments, leading to an accredited Level 3 Apprenticeship in Detention and Custody.

Why Join Us?

• ⭐ Work-life balance - structured shifts for stability, up to 1 year in advance so you can plan your goals and travel.
• Career growth - start with a Level 3 Apprenticeship, with opportunities for leadership roles
• ⭐ Continued personal development with full support given to enhance your career.
• ⭐ Free parking and uniform
• Training: 4-week fully paid training course
• ⭐ A great selection of benefits incl. Access to on-line GP services, share options and a generous holiday allowance.
• ⭐ Pension and Life assurance
• ⭐ Reward & Recognition scheme.
• ⭐ Discounts which include cinema, online shopping discounts, leisure centre memberships, holidays, and Health & Wellbeing Benefits. AND as a DCO, you can apply for a Blue Light discount card.

Essential Requirements

• ✅ Be a UK Citizen, a Commonwealth Citizen with indefinite leave to remain (not through marriage), or an EEA Citizen
• ✅ Hold a valid UK passport (expired visas in out-of-date passports cannot be accepted)
• ✅ Have lived in the UK continuously for the past 3 years, with no single absence over 3 months
• ✅ Pass an Enhanced DBS check, employer referencing (last 5 years), and Counter-Terrorist Check (CTC) vetting
• ✅ Hold a full UK manual driving licence (at least 12 months of experience)
• ✅ Have fewer than 7 points on your licence and no driving bans in the last 12 months
• ✅ Be over 21 years of age

Important: If you do not have a valid UK passport and a full UK manual car driving licence, we cannot proceed with your application.

Application Process

Successful candidates will be invited to an assessment process which includes:

• Interview
• Capability assessments
• Full vetting screening

Ready to take the next step? Apply now and start your journey with us!