Detention Custody Officer

Mitie; Crawley; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading security services provider is seeking a Detainee Custody Officer for their Gatwick Vehicle Base. The role involves escorting immigration residents, ensuring their safe transportation, and maintaining high security standards. No prior experience is needed, and full training will be provided. This position offers structured shifts for work-life balance and opportunities for career growth, along with a range of attractive benefits including free parking, generous holiday allowance, and training support.

Benefits

Up to 1 year structured shifts

Career growth opportunities

Free parking

Paid training course

Pension and life assurance

Discounts on various services

Qualifications

• Be a UK Citizen or Commonwealth Citizen with indefinite leave to remain.
• Hold a valid UK passport and manual driving licence.
• Have lived in the UK for the past 3 years with no single absence over 3 months.

Responsibilities

• Escort and transport immigration residents within the UK.
• Drive a small vehicle ensuring the safe transportation of those in care.
• Maintain high security and safety standards.

Skills

Strong communication and interpersonal skills

Calm and non-judgemental approach

Great problem-solving abilities

Ability to stay composed under pressure

Job description

Detainee Custody Officer – Gatwick Vehicle Base

Join Us and Make a Difference

Vehicle base DCO: Salary £27,499 based on 40 hours per week

Who We're Looking For

We're looking for respectful, caring, and resilient individuals to join our team. If you have: strong communication and interpersonal skills, a calm and non-judgemental approach, great problem-solving abilities, the ability to stay composed under pressure, then this could be the perfect role for you!

What You'll Be Doing

• Escorting and transporting immigration residents within the UK
• Driving a small minibus-sized vehicle and ensuring the safe transportation of those in your care
• Maintaining high security and safety standards while treating residents with dignity and respect

As an In-Country Escorting DCO at Gatwick VB DCO based you'll be responsible for: providing care to immigration residents in a fixed location and maintaining high security and safety standards while treating residents with dignity and respect.

This role requires flexibility, as you will work a mix of day and night shifts, covering a 24/7, 365-day operation.

No Experience? No Problem!

No prior experience or qualifications are needed—full training and support will be provided. If you have experience handling challenging situations or working with people in distress, it would be a plus.

Your journey begins with a 4-week paid training course, including a control and restraint training course. Over the next 13 months, you'll receive on-the-job mentoring and assessments, leading to an accredited Level 3 Apprenticeship in Detention and Custody.

Why Join Us?

• Work-life balance – structured shifts for stability, up to 1 year in advance so you can plan your goals and travel.
• Career growth – start with a Level 3 Apprenticeship, with opportunities for leadership roles.
• Continued personal development with full support given to enhance your career.
• Free parking and uniform.
• Training – 4-week fully paid training course.
• A great selection of benefits incl. access to online GP services, share options and a generous holiday allowance.
• Pension and life assurance.
• Reward & recognition scheme.
• Discounts which include cinema, online shopping discounts, leisure centre memberships, holidays, and health & wellbeing benefits; as a DCO, you can apply for a Blue Light discount card.

Essential Requirements

• Be a UK Citizen, a Commonwealth Citizen with indefinite leave to remain (not through marriage), or an EEA Citizen.
• Hold a valid UK passport (expired visas in out-of-date passports cannot be accepted).
• Have lived in the UK continuously for the past 3 years, with no single absence over 3 months.
• Pass an Enhanced DBS check, employer referencing (last 5 years), and Counter-Terrorist Check (CTC) vetting.
• Hold a full UK manual driving licence (at least 12 months of experience).
• Have fewer than 7 points on your licence and no driving bans in the last 12 months.
• Be over 21 years of age.

Important: If you do not have a valid UK passport and a full UK manual car driving licence, we cannot proceed with your application.

Application Process

Successful candidates will be invited to an assessment process which includes: interview, capability assessments, full vetting screening.

Ready to take the next step? Apply now and start your journey with us!