Despatch Supervisor

KHR - Recruitment Specialists; Maidstone; On-site; GBP 30,000 - 38,000; Full time

Job summary

A leading recruitment firm is seeking a Despatch Supervisor in Maidstone. This role involves leading a team to ensure high standards of service, managing daily operations, and maintaining customer satisfaction. Ideal candidates will have supervisory experience, strong communication skills, and attention to detail. The company offers generous benefits including 25 days annual leave, on-site gym access, and career progression opportunities.

Benefits

25 days annual leave plus bank holidays

Long service awards

Free on-site parking

Access to a fully equipped kitchen

Use of an on-site gym

Continuous learning opportunities

Qualifications

• Experience supervising staff in a similar warehouse environment.
• Proven ability to conduct performance reviews and appraisals.
• Strong verbal communication and team leadership skills.

Responsibilities

• Supervise the daily activities of the Despatch team.
• Conduct performance reviews and support staff development.
• Inspect consignments for quality and secure packaging.
• Uphold health and safety guidelines in the warehouse.
• Ensure accurate preparation of despatch documentation.

Skills

Supervising staff

Attention to detail

Verbal communication

Team leadership

Health and safety procedures

Tools

Reach/Counterbalance Forklift Truck Licence

Job description

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Our client, a leading independent specialist company, is seeking a Despatch Supervisor. Based in Maidstone, this is a great opportunity to join a forward-thinking company. You will lead a team and ensure the highest standards of service are consistently met.

Position Overview

As the Despatch Supervisor, you will be central to the company’s operations. You will oversee the Despatch team, ensuring all products are sent out correctly and on time. Your role is vital for maintaining excellent customer satisfaction and operational efficiency.

Responsibilities

• Supervise the daily activities of the Despatch team to maximise productivity.
• Conduct performance reviews and support staff development.
• Inspect consignments to ensure quality and secure packaging.
• Uphold health and safety guidelines in the warehouse.
• Ensure accurate preparation of all despatch and carrier documentation.
• Maintain high standards of housekeeping in the despatch area.
• Report any issues or improvement ideas to the Operations Manager.
• Assist in other warehouse areas when required.

Requirements

• Experience supervising staff in a similar warehouse environment.
• Proven ability to conduct performance reviews and appraisals.
• Exceptional attention to detail and a focus on accuracy.
• Strong verbal communication and team leadership skills.
• Knowledge of health and safety procedures and ISO standards.
• Ability to perform physical and manual handling tasks.
• A Reach/Counterbalance Forklift Truck Licence is an advantage.

Benefits

• 25 days annual leave plus bank holidays
• Long service awards
• Free on-site parking
• Access to a fully equipped kitchen and break-out areas
• Use of an on-site gym and wellbeing suite
• Continuous learning and career progression opportunities

Alongside these benefits, you will join a welcoming and positive team. The company supports professional growth in a collaborative and value-driven environment.