Design Lead

SAGA PLC; Folkestone; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading UK travel and services provider is seeking a creative designer to produce high-quality design assets across print, digital, and social channels. The ideal candidate will thrive in a collaborative, fast-paced environment and have strong experience in Adobe Creative Cloud. Responsibilities include managing the creation of branded visuals and supporting the Head Creative. This role offers benefits like 25 days holiday, a pension scheme, and discounts on services. The position requires working from the Folkestone office.

Benefits

25 days holiday

Pension scheme matched up to 10%

Company performance related annual bonus

Wellbeing programme

Colleague discounts on cruises, holidays, and insurance

Access to Saga Academy

Qualifications

• Strong experience in Adobe Creative Cloud (InDesign, Photoshop, Illustrator, InCopy).
• Customer-focused mindset, thinking about the audience's experience.
• Collaborative team player with enthusiasm and energy.
• Self-starter with the ability to manage multiple projects.
• Exceptional creativity and attention to detail.
• Excellent communication and organisational skills.
• Passion for travel or holidays, B2C background preferred.

Responsibilities

• Create and lead the production of high-quality design assets.
• Support the Head Creative and act as a deputy when required.
• Manage the creation of branded visuals across various formats.
• Develop fresh, customer-focused design concepts.
• Collaborate with marketing and digital teams.
• Ensure all creative assets are presented in the best way.

Skills

Strong experience in Adobe Creative Cloud

Customer-focused mindset

Collaborative team player

Exceptional creativity and attention to detail

Excellent communication skills

Understanding of current design trends

Experience in basic video editing

Job description

Responsibilities

• Create and lead the production of high-quality design assets across all channels, including print, digital, CRM and social.
• Support the Head Creative and act as a deputy when required, ensuring continuity of creative delivery.
• Manage the end-to-end creation of branded visuals in a variety of formats, working to briefs supplied by Marketing, Digital, CRM and Social teams.
• Develop fresh, customer-focused design concepts, graphics and layouts that align with brand guidelines and challenge existing creative.
• Bring the boutique cruise experience to life through innovative, on-brand visual storytelling.
• Collaborate with marketing, creative, copy, insight and digital teams to deliver effective creative across all stages of the customer journey.
• Ensure all creative assets are presented in the best possible way across every channel.
• Work collaboratively with external agencies or freelance resources when required.

This role would be ideal for someone with a B2C background, ideally from a consumer-focused sector, with a passion for travel and holidays. If you thrive in a collaborative, fast-paced environment and are looking for an opportunity to partner with a highly experienced team while learning from their expertise to create exceptional, customer-focused design, this role is made for you.

This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function. This role would be ideal for a creative, customer-focused designer who thrives in a collaborative, fast-paced environment.

• Strong experience in Adobe Creative Cloud (InDesign, Photoshop, Illustrator, InCopy), with exposure to After Effects and Premiere Pro a bonus.
• Customer-focused mindset, always thinking about the audience and how design can enhance their experience.
• Collaborative team player with enthusiasm, energy, and a willingness to learn from and contribute to an experienced team.
• Self-starter with initiative, able to work independently and manage multiple projects simultaneously.
• Exceptional creativity, innovation, and attention to detail, delivering work to high standards.
• Excellent communication, organisational, and time management skills, with the ability to prioritise effectively.
• Passion for travel or holidays, with a B2C background preferred; travel sector experience is a bonus but not required.
• Understanding of current design trends and their application in a commercial environment.
• Experience in image selection and basic video editing is desirable.
• Commercially aware, with a proactive approach to supporting business objectives.

Company information and benefits

Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We are recognised for its high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and Saga Magazine.

BENEFITS AVAILABLE TO ALL COLLEAGUES:

• 25 days holiday + bank holidays
• Option to purchase additional leave - 5 extra days
• Pension scheme matched up to 10%
• Company performance related annual bonus - Up to 5%
• Life assurance policy on joining us, 4 x salary
• Wellbeing programme
• Colleague discounts including family discounts on cruises, holidays and insurance
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Income protection
• Access to Saga Academy, our bespoke learning platform