Deputy Store Manager — Lead Team, Drive KPIs & Service

Lidl Limited; Baildon; On-site; GBP 36,000 - 45,000; Full time

Job summary

A leading supermarket chain in the UK is looking for a Deputy Store Manager to oversee store operations, support team development, and ensure exceptional customer service. You will manage the store in the absence of the Store Manager, focusing on key performance indicators and compliance with health and safety standards. This role offers a competitive salary along with a generous benefits package including holidays and discounts.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Qualifications

• Experience leading and developing a team in a challenging, fast-paced environment.
• Excellent communication skills to help colleagues and customers in a friendly way.
• Ability to monitor, manage, and improve KPIs.

Responsibilities

• Independently manage the store in the absence of the Store Manager.
• Motivate and support your team, learning from Company Values.
• Provide excellent customer service and help with queries.
• Comply with Health and Safety laws and standards.

Skills

Leadership

Communication

Time management

Customer service

Problem-solving

KPI management

Job description

A leading supermarket chain in the UK is looking for a Deputy Store Manager to oversee store operations, support team development, and ensure exceptional customer service. You will manage the store in the absence of the Store Manager, focusing on key performance indicators and compliance with health and safety standards. This role offers a competitive salary along with a generous benefits package including holidays and discounts.