Deputy Store Manager

Pets at Home; Wilmslow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading pet care retailer is seeking a Deputy Store Manager in Bridgend. This role focuses on leading a team to deliver an excellent customer experience and achieve sales targets. The ideal candidate will have retail management experience and strong communication skills. Enjoy comprehensive benefits including annual bonuses, additional leave days, and generous colleague discounts.

Benefits

Annual bonus opportunities

28-33 days paid leave

Life assurance worth 4x your salary

Colleague discounts

Qualifications

• Experience leading teams in a retail environment.
• Proven track record in achieving sales targets.
• Strong ability to engage and inspire team members.

Responsibilities

• Inspire the team to create a fun and friendly environment.
• Drive performance by hitting sales targets.
• Take ownership of recruitment, training, and store standards.

Skills

Management experience in retail

Excellent communication skills

Leadership skills

Flexibility in working shifts

Customer service knowledge

Job description

Join Our Team as Deputy Store Manager – Bridgend

What You’ll Be Doing:

• Inspiring your team to deliver a fun, friendly, and engaging environment for customers and their pets.
• Driving performance by hitting sales targets and delivering key KPIs.
• Taking ownership of recruitment, training, stock control, and store standards.
• Leading from the front, setting the tone and pace for a high-performing, customer-first culture.

Why Join Us?

We believe in investing in our people. You’ll receive full training and development to build your skills and confidence so you can provide the very best care for our customers and their pets. Whether you’re stepping up or stepping in, we’ll support you every step of the way.

Who are we looking for?

• Previous management experience in a retail environment.
• Passionate about retail and delivering exceptional results.
• Flexible to work shifts
• Excellent communication and leadership skills to engage and inspire your team.
• Able to commit to a robust training schedule, covering customer service, health and safety, and pet care.

Benefits:

• We reward our management team with a comprehensive package designed to support your well-being, including:
• Annual bonus opportunities.
• 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
• Your birthday off to celebrate in style.
• Life assurance worth 4x your annual salary.
• A 4% company pension contribution.
• Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.

Who are we?

We’re Pets at Home, one of the UK’s leading pet care businesses. If you’re passionate about pets, you’ll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.

Ready to take the next step in your retail career? Come and grow with us in Bridgend!

Pets just see people they don’t discriminate, and neither do we. We celebrate the diversity of our colleagues and encourage you to be yourself. Even if your skills don’t perfectly align, your unique contribution through your values and behaviours could make you a great fit for our team.