Deputy Store Manager

Lidl GB; West Bromwich; On-site; GBP 36,000 - 44,000; Full time

Job summary

A leading supermarket retailer in the United Kingdom is seeking a Deputy Store Manager to oversee store operations in the absence of the Store Manager. In this role, you will motivate and manage the team, ensure excellent customer service, and maintain safety standards. A successful candidate should have leadership experience and strong communication skills. The position offers a competitive salary between £36,000 - £44,000, along with a generous benefits package including 30-35 days of holiday and a pension scheme.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Qualifications

• Experience leading and developing a team in a challenging, fast-paced environment.
• Excellent communication skills to assist colleagues and customers.
• A knack for time management, delegation, and problem-solving.
• Confidence to support the team during shifts.
• Pride in providing unmatched customer service.
• Ability to monitor, manage, and improve KPIs.

Responsibilities

• Set a spectacular example for the Store Team and customers.
• Independently manage the store in the absence of the Store Manager.
• Motivate and support the team according to Company Values.
• Diligently check deliveries and manage the till area.
• Be a friendly face for every customer, offering excellent service.
• Comply with Health and Safety laws and guidelines.

Skills

Leadership experience

Excellent communication

Time management

Problem-solving

Customer service

KPI management

Job description

Overview

Salary £36,000 - £44,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders.

Just like you.

As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues.

In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.

Responsibilities

• Set a spectacular example for the Store Team and your customers
• Independently manage the store in the absence of the Store Manager
• Motivate and support your team, learning from our Company Values
• Diligently check and work deliveries, managing the till area and monitoring KPIs
• Be a friendly face for every customer, offering excellent service and helping with all customer queries
• Competently comply with Health and Safety laws, standards and guidelines

Qualifications

• Experience leading and developing a team in a challenging, fast-paced environment
• Excellent communication skills to help your colleagues and customers in a friendly and open way
• A knack for time management, delegation and problem-solving
• The confidence to support your team through every shift
• A pride in providing unmatched customer service for everyone who shops with us
• The ability to monitor, manage and improve KPIs

Benefits

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Ongoing training
• Enhanced family leave
• Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.