Deputy Store Manager

LIDL; Newcastle-under-Lyme; On-site; GBP 36,000 - 45,000; Full time

Job summary

A leading grocery retailer in the United Kingdom is seeking a Deputy Store Manager who will be responsible for managing the store in the absence of the Store Manager and ensuring excellent customer service. The role requires leadership experience and the ability to motivate the team while adhering to Company Values. The position offers a salary of £36,000 - £44,500 per annum along with various benefits, including a pension scheme and holiday entitlement.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Qualifications

• Experience leading and developing a team in a challenging, fast-paced environment.
• Confidence to support your team through every shift.
• Ability to monitor, manage, and improve KPIs.

Responsibilities

• Manage the store independently in the absence of the Store Manager.
• Motivate and support your team based on Company Values.
• Provide unmatched customer service for everyone.

Skills

Leadership experience

Excellent communication skills

Time management

Problem-solving

Customer service focus

KPI monitoring

Job description

Deputy Store Manager

£36,000 - £44,500 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table – but we also have a whole lot in common. We’re resilient, confident and trusted leaders.

As a Deputy Store Manager you will be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you will play a huge part in creating a place where you and your whole team can do your best work. You will also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues.

What you will do

• Set a spectacular example for the Store Team and your customers
• Independently manage the store in the absence of the Store Manager
• Motivate and support your team, learning from our Company Values
• Diligently check deliveries, manage the till area and monitor KPIs
• Be a friendly face for every customer, offering excellent service and helping with all customer queries
• Competently comply with Health and Safety laws, standards and guidelines

What you will need

• Experience leading and developing a team in a challenging, fast‑paced environment
• Excellent communication skills to help your colleagues and customers in a friendly and open way
• A knack for time management, delegation and problem‑solving
• The confidence to support your team through every shift
• A pride in providing unmatched customer service for everyone who shops with us
• The ability to monitor, manage and improve KPIs

What you will receive

• 30-35 days holiday (pro rata)
• 10% in‑store discount
• Pension scheme
• Ongoing training
• Enhanced family leave
• Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company’s receipt of satisfactory references and, if requested by the Company, a satisfactory Disclosure and Barring Service check.