Deputy Service Manager (Supported Living)

Sterling Cross Trading LLP; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading social support charity is seeking a Deputy Manager for their Hertfordshire supported living service. The role involves supervising the team, promoting collaborative care practices, and enabling service users with learning disabilities to engage in activities and build skills. Essential qualifications include substantial experience in relevant care roles and team leadership, with a preference for candidates holding an NVQ in Health and Social Care.

Benefits

25 days' annual leave + bank holidays

Learning and development support

Employee Assistance Programme

Paid DBS

Travel loan and eyecare vouchers

Generous pension and life assurance cover

Qualifications

• Notable experience as a support worker or other relevant role in learning disabilities.
• Previous experience in a team leader or management role.
• Valid UK driving licence and personal vehicle preferred.

Responsibilities

• Assist in the running of the service and supervise the team.
• Promote excellent, collaborative care practices.
• Enable service users to engage in a broad range of activities.

Skills

Team leadership

Support work experience

Knowledge of learning disabilities

Education

NVQ in Health and Social Care

Job description

Overview

A leading social support charity is now looking for an experienced care professional to join the team at their Hertfordshire supported living service as Deputy Manager.

This charity provides housing, wellbeing and integrated services across London and the South East of England for people who need additional, often complex social support to live independently.

In this role, you'll be the Deputy Manager for a highly regarded supported living service with a speciality in learning disabilities and ASC.

The team uses the single-customer model and Positive Behaviour Support techniques to support and encourage service users to live the life they choose, as independently and actively as possible, in a highly personalised environment.

You will work closely with the Service Manager to assist in the running of the service and in supervising the team. You'll promote excellent, collaborative care practice, effectively manage service resources and - above all - enable service users to engage in a broad range of activities, build skills and social connections, and choose their own path forward.

This is a permanent, full-time position for a Deputy Manager within a supported living/learning disabilities setting.

Responsibilities

• Assist in the running of the service and supervise the team in collaboration with the Service Manager.
• Promote excellent, collaborative care practice and effectively manage service resources.
• Enable service users to engage in a broad range of activities, build skills and social connections, and choose their own path forward.

Person specification

• Essential: Notable experience as a support worker or other relevant care role within a similar environment (learning disabilities / complex care / SEN).
• Essential: Previous experience in a team leader or management role.
• Desirable: A relevant qualification such as an NVQ in Health and Social Care.
• Desirable: Valid UK driving licence and personal vehicle.

Benefits and enhancements

• 25 days' annual leave + bank holidays, with length of service boosts plus opportunities to buy/sell.
• Further learning and development support.
• Eligibility for discounts schemes including Blue Light Card.
• Employee Assistance Programme including access to confidential counselling and wellbeing services.
• Paid DBS.
• Travel loan and eyecare vouchers.
• Generous pension and life assurance cover.
• Professional recognition initiatives.
• And more.