Deputy Service Manager

Change Grow Live; Bromley; On-site; GBP 44,000 - 49,000; Full time

Job summary

A community support organization in Bromley is seeking a Deputy Service Manager to lead and manage a dynamic team focused on high-quality, recovery-oriented care. This role requires proven experience in health or social care leadership, strong communication skills, and a commitment to safeguarding and quality processes. The position offers a salary range of £44,471.72 - £48,906.23 for full-time hours, alongside excellent benefits like annual leave, wellbeing initiatives, and professional development opportunities. The successful candidate will start in April 2026.

Benefits

25 days annual leave + bank holidays

Paid weekly Wellbeing Hour

Employee Assistance Programme

Contributory pension

Shopping discounts

Career-building opportunities

Qualifications

• Experience leading or developing health or social care services.
• Ability to motivate and inspire teams.
• Confidence with governance, safeguarding or quality processes.
• Values-led, person-centred approach.

Responsibilities

• Support the leadership and operational delivery of the Bromley service.
• Manage Team Leaders and promote a culture of empowerment.
• Ensure compliance with CQC regulations and quality assurance.
• Lead audits and performance monitoring.

Skills

Leadership

Communication

Organisational skills

Conflict resolution

Job description

Overview

Deputy Service Manager – Bromley

At Change Grow Live, we see possibility in every person. Guided by our values — Be Open, Be Compassionate, Be Bold — we create environments where people feel safe, supported and empowered to change their lives. As we deliver our 2030 Strategy , we are building services rooted in evidence, compassion and strong community partnerships.

We now have an exciting opportunity for a Deputy Service Manager to join our Bromley service. This role is ideal for a confident, people-centred leader who thrives in a dynamic environment and is passionate about high-quality, recovery-focused care.

About the Role

As Bromley's Deputy Service Manager , you will support the leadership and operational delivery of our Bromley service. Your role will include :

• Line management of Team Leaders, including supervision, development and performance oversight.
• Inspiring a culture of hope, empowerment and opportunity for the people we support.
• Working with the Designated Safeguarding Lead to ensure safe and consistent safeguarding practice.
• Supporting staff through observed practice and values-based feedback.
• Working with Clinical and Frontline teams to maintain safe, effective pathways and evidence-based interventions.
• Alongside operational leadership, you will also contribute to the quality, governance and continuous improvement of the service.
• Quality, Governance & Service Assurance
• Lead and coordinate regular audits, quality checks and performance monitoring.
• Support incident reporting, learning reviews and updates to the service risk register.
• Ensure compliance with CQC regulations, NICE / OHID guidance and CGL policies.
• Assist with the Service Quality Improvement Plan to ensure a safe, high-performing service.

These responsibilities underpin our commitment to delivering safe, effective and continually improving care.

Full Time Hours : 37.5 per week

Full Time Salary Range : £44,471.72 - £48,906.23*

This role will commence in April 2026

Please note : Full-time hours at Change Grow Live are 37.5 per week . Salary for part-time roles is pro rata.

Responsibilities

About You

You will bring : roven

• Experience leading or developing health or social care services.
• Strong people leadership skills, able to motivate and inspire teams.
• Excellent communication and organisational skills.
• Confidence working with governance, safeguarding or quality processes.
• A values-led, person-centred approach. Proven experience of ability to effectively resolve conflicts to maintain positive working relationships and service delivery.

We Thrive at Change Grow Live

We Thrive by :

• Recruiting for success and recognising great work.
• Creating agile, healthy and flexible workplaces.
• Learning, developing and growing together.
• Ensuring every person experiences Belonging , where every voice matters.
• Building open, inclusive and transparent cultures.

Built on Evidence and Compassion

A culture where people thrive and grow.

Stronger connections between teams through shared learning and innovation.

Better use of insight, data and research to improve outcomes.

Rooted in Communities

Services designed with the people we support, not just for them.

Partnerships that widen access, equity and community impact.

Advocacy that drives local and national social progress.

Your leadership in Bromley will help bring this strategy to life.

What We Offer

25 days annual leave + bank holidays, rising with service

A paid weekly Wellbeing Hour

Employee Assistance Programme

Contributory pension

Discounts for shopping, cinema, travel and more

A supportive, friendly team

Development, progression and career-building opportunities

A generous Refer-a-Friend scheme

Apply Now

Please ensure your application clearly demonstrates how your experience aligns with the role. Your personal statement will be used for shortlisting.

If you are ready to take the next step in your leadership journey, we would love to hear from you.

We may close this vacancy early if we receive a high volume of applications.

Direct applications only — we will not be engaging agencies for this vacancy.

Salary Range (pro rata if part time)

CGL points 40 to 44 (£44,471.72 - £48,906.23)

ILW / OLW / Fringe

Outer London Weighting (£2,195.72)

Closing Date

4 / 1 / 2026