Deputy SEND Operations Manager — Complex Case Leader

Islington Council; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A local authority in Greater London is seeking a Deputy SEND Operations Manager to oversee SEND case management and resolution processes. This role requires strong knowledge of SEND legislation and excellent interpersonal skills to mentor staff and maintain relationships with families and other professionals. Candidates need relevant degrees and proven management experience in a SEND context. Successful applicants will be committed to safeguarding and improving outcomes for children and young people.

Benefits

Equal opportunities employer

Qualifications

• Demonstrable knowledge of legislation affecting services for children with SEND.
• Significant experience in resolving complex cases within Local Authority SEND.
• Experience in building relationships with families and schools.

Responsibilities

• Manage complex cases and liaison with tribunal officers.
• Oversee quality assurance of EHCPs and monitor performance.
• Provide guidance and support on legal frameworks for children with EHCP.

Skills

SEND Casework Management

Interpersonal Skills

Team Leadership

Legislation Knowledge

Education

Relevant Degree or Professional Qualification

Job description

A local authority in Greater London is seeking a Deputy SEND Operations Manager to oversee SEND case management and resolution processes. This role requires strong knowledge of SEND legislation and excellent interpersonal skills to mentor staff and maintain relationships with families and other professionals. Candidates need relevant degrees and proven management experience in a SEND context. Successful applicants will be committed to safeguarding and improving outcomes for children and young people.