Deputy Manager - Adult Residential

Swanton Care and Community; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community support organization in Newcastle is seeking a Deputy Manager to assist in setting the service culture and leading a team of support workers. The role involves providing practical assistance and emotional support while ensuring the delivery of person-centred care for individuals with learning disabilities. Candidates should possess experience in residential care, management skills, and be working towards an NVQ level 5 in Health and Social Care. A valid UK driving licence is also required.

Benefits

Refer a friend scheme

Long service awards

Employee benefits app

Cycle to work scheme

Pension scheme

Life cover

Funded qualifications

Career pathways

Employee Assistance Programme

Qualifications

• Experience of managing a team of at least 25 staff to provide person-centred care.
• You must have or be working towards an NVQ level 5 in Health and Social Care.
• You must hold a valid UK driving licence.

Responsibilities

• Support the service manager to set the culture of the service.
• Provide practical assistance and emotional support to empower the team.
• Ensure the development of person-centred support/care plans.

Skills

Experience in residential care

Team management

Auditing skills

Flexible approach

Proactive support for team development

Education

NVQ level 5 in Health and Social Care

Job description

About The Role

The Deputy Manager will be responsible for supporting the service manager to set the culture of the service. Leading and inspiring the teams to ensure that everyone within it lives and breathes our company ethos.

Job title: Deputy Manager

Location: Newcastle

Hours: 40 hours per week

WE DO NOT OFFER SPONSORSHIP

You will be responsible for supporting your service manager to set the culture of your service. Leading and inspiring the teams to ensure that everyone within it lives and breathes our philosophy.

Here at Swanton, we are looking for people who share our core values and are able to apply these to the work that they do. At the heart of our ethos are five key words, these underpin the PRIDE we take in our services.

‘Potential, Responsibility, Integrity, Diversity, Empathy’

The role involves providing practical assistance and emotional support to empower the team, to enable them to help the people we support to achieve their goals and aspirations.

• Experience of residential care for a small residential would be desirable.
• Experience of managing a team of at least 25 staff to provide person-centred care to adults with a learning disabilities.
• Experience of inter‑department working and acceptance that no two days may be the same. This is a fast‑pace environment, with the aim of enhancing the experience and lives of the people we support.
• You must have or be working towards an NVQ level 5 in Health and Social Care, you must also be flexible.
• Experience of conditions such as PICA.
• Experience with auditing and leading from the front, also take the lead to help Support Workers understand their responsibilities and by doing so ensure that safe, effective, caring, responsive and well‑led support and care is delivered at all times.
• You will be proactive and support the development and skills of Support Workers. This will include recruitment, induction, supervisions, annual appraisals, training, coaching, rota management, sickness and absence management.
• You will ensure that all the people we support have person‑centred support/care plans. You will be able to create and update these plans as per any changes that are required.
• You will oversee and support the development of excellent quality within the service. You will design, develop and maintain excellent service user records. Working in a supportive manner that empowers the service user to live their life in their chosen manner.
• To undertake this role, you must hold a valid UK driving licence.

What we can offer:

Refer a friend scheme we know that you will know fantastic people who will be make a great contribution, you will receive £400 each time a successful referral is made *

Above and beyond we recognise that our staff teams do amazing things for the people we support and their teams. We award contributions for those who go the extra mile and for good inspection feedback with vouchers for high‑street shops and other surprises!

Long service awards we recognize your contribution to the team and celebrate long service.

Employee benefits app stay connected to our community, receive discounts across everyday and luxury shops, access information about learning & development opportunities.

Cycle to work you can save money and get fit with our salary sacrifice scheme.

Pension we will auto‑enrol you into our salary sacrifice pension scheme.

Life cover you will be entitled to the death in service benefit.

Funded qualifications earn whilst you learn! we aim to develop our own talent, giving you the opportunity to develop your career with Swanton *

Career pathways we invest in our people and offer apprenticeships in Health and Social Care (Level 3). Earn whilst you learn has never been easier!

Swanton Educates we have our own training qualification centre which can further support your development

Trained mental health first aiders available to support you when you need someone to talk to

Employee Assistance Programme (EAP) free confidential access to 24hr assistance programme for counselling, advice and support

Employee Voice we hold regular events throughout the year to listen to your feedback about working with us

*subject to eligibility & criteria

About The Service

Lynnwood Avenue is one of our popular 4‑bedroom care homes in Newcastle. Providing tailored support to those with learning disabilities, autism and other complex needs, including supporting people with varied emotional support. We are located close to a natural country park and local amenities with excellent transport links to Newcastle City Centre with local shops, cafes, and restaurants in close proximity.