Deputy Manager

Spider Web Recruitment; Southend-on-Sea; On-site; GBP 32,000 - 37,000; Full time

Job summary

A leading homecare service provider in Southend-on-Sea is seeking a Deputy Manager to oversee the Client Services department. You will lead a team, ensuring high-quality care that meets the Outstanding rating by the CQC. The ideal candidate has management experience in Health & Social Care and holds relevant qualifications. This is a full-time role with a competitive salary of £32,000 - £37,000 per annum.

Benefits

Competitive Salary

28 days holiday including Bank Holidays

Extra day off for your birthday

Qualifications

• Minimum 3 years' management experience within Health & Social Care.
• Holding a degree in a relevant field or NVQ Level 4+ qualifications.
• An up-to-date DBS certificate and a valid UK driving licence.

Responsibilities

• Oversee the day-to-day running of the Client Services department.
• Manage and develop the care team in line with company values.
• Conduct spot checks, audits, and key performance reports.

Skills

Leadership

Communication

Organizational skills

Motivation

Microsoft Office

Education

Degree in Social Work, Physiotherapy, or Occupational Therapy

Job description

Overview

Deputy Manager - If you are passionate about leading an outstanding homecare team asDeputy Manager, this company want to hear from you!

Doris Jones are looking for aDeputy Managerto join their homecare team inWestcliff-on-Sea, Essexon afull-time permanentbasis.

Why them?

With a strong family ethos, this company is dedicated to enhancing quality of life for both their clients and their loved ones. They are proud to be one of the few homecare services rated Outstanding by the Care Quality Commission. As such they pride ourselves on delivering the highest standard of care to meet the individual needs of those they care for.

Founded and managed by physiotherapists, they firmly believe that applying a physio mindset to homecare not only sets us apart but also brings significant benefits. Slowing deterioration, enhancing resilience, preventing falls and promoting independence all contribute to maximise clients' quality of life and increasing their ability to live safely at home.

Benefits

• Competitive Salary: On offer is a competitive salary of £32,000 - £37,000 per annum plus out of hours allowance
• Holiday: 28 days per annum, including Bank Holidays plus an extra day for your birthday

About the role

AsDeputy Manager, you will work closely with the Registered Manager to oversee the day-to-day running of our Client Services department. You will line manage two office-based supervisors and be responsible for the shared management of a 60-strong care team.

In this role you will be working37.5 hours per week, Monday to Friday 7am - 3pm or 10am - 6pm in rotation. There is also a requirement for regular paid out of hours cover in addition to these core hours.

Main duties and responsibilities

• Provide the passionate, inspirational leadership your team expects in a role model.
• Working with your team, manage, motivate and develop the care team in line with company values and the “Doris Code” of conduct.
• Ensure the delivery of a consistently reliable, premium quality service worthy of our Outstanding CQC rating.
• Conduct spot checks and audits and liaise with colleagues to produce regular key performance indicator (KPI) reports.
• Conduct new client assessments, oversee care planning and medication reviews, and liaise with health professionals to maintain the wellbeing of our clients.
• Participate in the training and development of team members, proposing innovative training content and collaborating with HR to schedule sessions.
• Oversee Client Services processes to maintain a safe and efficient working environment, flexibly managing priorities and implementing policy changes as necessary.
• Participate in the out-of-hours team by covering shifts and providing immediate assistance as necessary.

About you

You should have a minimum of 3 years' management experience within Health & Social Care or a senior clinical position. You should hold a degree in Social Work, Physiotherapy, Occupational Therapy, or NVQ Level 4+ qualifications (or equivalent), with evidence of Continuing Professional Development (CPD). You will demonstrate exceptional communication skills, the ability to motivate and persuade others effectively, expertise in Microsoft Office, strong organisational, prioritisation, and delegation skills, and a passion for facilitating staff development. An up-to-date DBS certificate and a valid UK driving licence with access to a car for work purposes are also essential.

If you have the relevant skills and experience and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.

No recruitment agencies, please

Please check your email inbox and spam / junk mail folder for any email correspondence for this role.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Additional keywords: Care Management, Health and Social Care, Care Deputy Manager, Deputy Manager, Homecare, Leadership, Management, Care, Senior Management, Physiotherapy

INDH

This vacancy is being advertised and handled through Spider, the region's Online Job Advertiser, on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.