Deputy Manager

Young's; Richmond; On-site; GBP 24,000 - 30,000; Full time

Job summary

A popular gastro pub located in Richmond is seeking a Deputy Manager to lead their team and ensure exceptional customer service in a vibrant pub environment. The ideal candidate will have a passion for hospitality, experience in a management role, and a commitment to team training and development. This role offers an opportunity for career growth with several benefits, including meals, holidays, and discounts.

Benefits

Free Meals

28 days holiday per year

20% discount in all Young's Pubs

Company Pension Scheme

Qualifications

• Proven experience as a Deputy Manager or similar role in hospitality.
• Genuine passion for exceptional customer service.
• Ability to motivate and train team members.

Responsibilities

• Lead the team in a food-focused pub environment.
• Ensure customer satisfaction through high service standards.
• Support team training and development.

Skills

Customer service

Team management

Hospitality

Job description

Deputy

Manager

Located a stone's throw away from Richmond Hill with stunning views of the River Thames as well as the beautiful Richmond Park, the Marlborough is a gastro pub at the heart of the community. Famous for our expansive pub garden and beautiful dining room we offer an exciting seasonal menu, a fabulous drinks range and cocktails with a professional but relaxed and friendly style of service. We strive for excellence in everything we offer! We are looking for people passionate about food, drink and service and who are looking to be a part of our tight-knit team.

The management team are always looking to develop individuals that share our passion and want to learn and progress. There is also an outstanding career development pathway available throughout Youngs and beyond for all those looking to move to higher positions in both the Marlborough as well as the rest of Young’s estate.

What We Offer Our Deputy

Managers :

• Development towards General Manager - the majority of our GM appointments are internal
• Access to our Career Pathway, Apprenticeships

and training and development courses

• Free Meals
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a

Deputy Manager :

We are looking for a motivated &

experienced Deputy Manager to join and lead our team in our stylish, food

focused pub. As the successful Deputy Manager you will have a genuine passion

for exceptional customer service and a pro-active approach to team management.

You will be enthusiastic & driven to continue the success of our pub and

play a pivotal part in

training our team to ensure they have the knowledge needed to delight our

customers. You will also be someone

who is committed to their career in hospitality and we can offer ongoing development to support you as you

grow and succeed with us.