Deputy Manager

Slug & Lettuce; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

A popular pub chain in Newcastle upon Tyne is seeking a motivated Deputy Manager to lead the team and enhance guest experiences. This role involves supporting the General Manager, maintaining standards, and fostering an inclusive environment. Ideal candidates will have great leadership skills and a passion for customer service. The position offers numerous benefits, including development programs and flexible working conditions.

Benefits

Bonus opportunities

Discounts on food and drink

Flexible working hours

Hotel discounts

Early wage access

Qualifications

• Must be 18 or over due to alcohol sales.
• Ability to provide guidance and support.
• Experience in a similar managerial role is preferred.

Responsibilities

• Inspire and empower the team to create outstanding guest experiences.
• Maintain standards in procedures.
• Foster a welcoming atmosphere for guests.

Skills

Team leadership

Performance motivation

Communication

Customer service

Job description

Location - Slug And Lettuce

Deputy Manager

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are on the lookout for a driven Deputy Manager who can inspire and empower their team to create outstanding guest experiences at Slug And Lettuce. If you love motivating others, driving performance, and making a real impact, we'd love to chat.

Can you…

• Provide clear guidance, encouragement, and support to help the team grow.
• Support the General Manager and work together to create and deliver our vision
• Maintain consistency in standards and procedures
• Foster a welcoming and inclusive environment where guests feel comfortable and valued.

A little bit about us…

Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. But we aren’t just about the here and now. We’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad is what makes it all possible. We’re after the inclusive, confident, fabulous fun lovers of the world who can slay the game and make S&L THE place to be. A friendly and welcoming venue with a relaxed atmosphere, Slug & Lettuce, Quayside serves breakfast, lunch, and dinner, alongside an extensive range of beers and wines from around the world and an impressive cocktail list for all our guests. We are a great spot to experience the legendary Fog on the Tyne or watch the bridges light up while you have fun working.

What's in it for you?

• Award winning Deputy Manager and General Manager development programmes
• Bonus opportunities
• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages

To be considered for the Deputy Manager position at Slug And Lettuce you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Slug And Lettuce directly.