Deputy Manager

Social Pub And Kitchen - Stonegate Group; Chester; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading hospitality group is seeking a Deputy Manager for Off The Wall in Chester. The role involves inspiring a team to deliver exceptional guest experiences, supporting the General Manager, and maintaining high service standards. Candidates should have experience in hospitality management and a passion for creating inclusive environments. The venue is located in the heart of Chester, opposite the historic Roman amphitheatre, and welcomes a diverse range of guests at any time of day or night.

Qualifications

• Experience in a managerial role, ideally in hospitality.
• Ability to foster a welcoming environment for guests.
• Proven track record of supporting team development.

Responsibilities

• Inspire and empower the team to create guest experiences.
• Support the General Manager in achieving business goals.
• Maintain high standards of service and inclusive practices.

Skills

Leadership

Motivational skills

Customer service

Job description

Location - Off The Wall

Deputy Manager

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late‑night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are on the lookout for a driven Deputy Manager who can inspire and empower their team to create outstanding guest experiences at Off The Wall. If you love motivating others, driving performance, and making a real impact, we’d love to chat.

Can you…

• Provide clear guidance, encouragement, and support to help the team grow.
• Support the General Manager and work together to create and deliver our vision.
• Maintain consistency in standards and procedures.
• Foster a welcoming and inclusive environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and delivering great experiences at any time of day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it’s live it’s on, and we are the place to watch it. Off The Wall is situated directly opposite the historic Roman amphitheatre in the heart of Chester city centre. Famous for shughuli(my ?