Deputy Housing Manager

Search Consultancy; Arbroath; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading housing organization in Arbroath is looking for a Deputy Housing Manager to assist in managing properties and communal areas. This role includes supporting tenant management, supervising staff in the Manager's absence, and maintaining safety standards. A qualification in housing or a related discipline is desirable, and strong interpersonal and organizational skills are essential. This position involves various working hours, including weekends, with flexibility for holidays.

Qualifications

• Experience within housing, care, or similar is advantageous.
• Previous supervisory experience is desirable but not essential.

Responsibilities

• Support the management of residential properties and communal areas.
• Assist with tenancy management, including new tenant sign-ups.
• Provide advice and support to tenants on tenancy-related matters.
• Act as the lead point of contact in the Manager's absence.
• Liaise with contractors and internal teams regarding maintenance.
• Maintain accurate records using internal systems.
• Respond appropriately to emergencies and incidents.

Skills

Strong written, verbal and numerical skills

Ability to organise and prioritise workload with minimal supervision

Confidence working with a wide range of people

Basic IT skills, including email and record keeping

Education

Qualification in Housing or a related discipline (e.g. HNC / SVQ Level 2)

Job description

Deputy Housing Manager

An established housing organisation is seeking a Deputy Housing Manager to support the day-to-day delivery of a high-quality housing and facilities service. The role supports the Manager in ensuring properties, communal areas and associated services are well managed, safe and welcoming, while providing supervision of staff when required.

Working Hours: Friday, Saturday and Sunday, 9:00am - 5:30pm, with flexibility to cover annual leave and holidays when required.

Key Responsibilities

• Support the management of residential properties and communal areas, ensuring maintenance, repairs and safety checks are completed in line with service standards.
• Assist with tenancy management, including new tenant sign-ups, inspections, inventory checks and maintenance issues.
• Provide advice and support to tenants tenancy-related matters.
• Act as the lead point of contact in the Manager's absence, supervising staff& casual workers.
• Liaise with contractors and internal teams regarding maintenance, health & safety and service delivery.
• Maintain accurate records using internal systems and IT systems.
• Respond appropriately to emergencies and incidents in line with procedures.

Skills & Experience Required

• Strong written, verbal and numerical skills.
• Ability to organise and prioritise workload with minimal supervision.
• Experience within housing, care, or similar is advantageous.
• Confidence working with a wide range of people and handling sensitive situations professionally.
• Basic IT skills, including email and record keeping.
• Previous supervisory experience is desirable but not essential.

Qualifications

• Qualification in Housing or a related discipline (e.g. HNC / SVQ Level 2 or equivalent) - desirable.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.