Deputy Head of Facilities

London North West University Healthcare NHS Trust; Harrow; On-site; GBP 82,000 - 95,000; Full time

Job summary

A prominent NHS Trust in Harrow seeks a Deputy Head of Facilities responsible for managing Facilities services across various sites. The ideal candidate will possess strong leadership skills, aim to improve performance and play a pivotal role in operations. Applicants should have relevant NHS experience, a Bachelor's degree, and effective communication and analytical skills. The position offers a salary ranging from £82,906 to £94,632 annually, inclusive of a High Cost Area Supplement.

Qualifications

• Relevant experience in a similar NHS role.
• Understanding of NHS standards for Facilities Operations.
• Leadership skills for managing multidisciplinary teams.

Responsibilities

• Manage the operational delivery of Facilities services across the Trust.
• Provide expert advice on service delivery quality.
• Collaborate with clinical and corporate stakeholders.

Skills

Leadership skills

Analytical skills

Budget management

Communication skills

Education

Bachelor's Degree (or equivalent experience)

Postgraduate qualifications in a relevant discipline

Membership of a professional organization

Job description

London North West University Healthcare NHS Trust

Deputy Head of Facilities

The closing date is 22 December 2025

The Deputy Head of Facilities will be responsible, working with the Associate Director Estates and Facilities, for the operational management and delivery of Facilities services across the Trust, at each of our sites. You will possess strong leadership skills that positively contribute to and influence the day‑to‑day operations of the Trust and will actively explore opportunities to improve performance and effectiveness, in a sustainable and efficient way.

Main duties of the job

The post holder will be responsible for the strategic operation of a diverse range of Facilities services, including but not exclusive to, healthcare cleaning and pest control, retail and patient catering, porter and post services, hard and soft FM helpdesks, waste management, laundry and linen, non‑emergency patient transport services and taxis and courier services. This includes the provision of continued expert advice to clinical and corporate services on the provision of safe, high‑quality and cost‑effective service delivery. The post holder will be required to model the values and associated behaviours of the Trust at all times and to collaborate closely with other Trust stakeholders, both clinical, corporate and external partners.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serves a diverse population of almost one million people.

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top‑rated hyper‑acute stroke unit and one of only three hyper‑acute rehabilitation units in the UK.
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice.
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
• St Mark's Hospital: an internationally renowned specialist centre for bowel disease.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Job responsibilities

To view the main responsibility, please see the attached Job Description and Person Specification.

Person Specification

Education/Qualification

• Bachelor's Degree (or demonstrable equivalent knowledge and experience)
• Specialist knowledge acquired through postgraduate courses and experience to Masters equivalent, in a relevant, related discipline.
• Professional / or appropriate technical qualification
• Evidence of Continuing Professional Development
• Membership of a professional organisation

Knowledge /Experience

• Relevant recent experience in a similar NHS Post
• Detailed understanding of the requirements of all Professional Standards relating to Facilities Operations, including a thorough knowledge of NHS National Standards of Healthcare Cleanliness and Food Safety
• Detailed knowledge and understanding of Health & Safety and other statutory legislation in respect of Facilities Operations
• Managing and leading a multidisciplinary team including objective setting and performance management
• Experience of successfully managing large‑scale facilities contracts over a number of years
• Understanding of healthcare planning
• Ability / evidence of bringing expenditure to budget levels where there is overspend and/or underperforming income recovery

Skills/Abilities /Knowledge

• NHS Knowledge & Skills
• Leadership skills and the ability to influence across internal and external boundaries
• Highly developed verbal, written and presentation and communication skills, including the application of IT skills within the Microsoft Office suite and other Facilities management digital systems in order to promote and progress complex and operational Facilities issues
• Personal and professional demeanour and credibility that generates trust and confidence in others
• Ability to manage and meet priorities and deadlines whilst maintaining attention to detail Analytical skills, drawing out key points and analysing complex data/ Good budget management skills
• Workshop planning and running Evidence where contribution to a team has made a difference

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

London North West University Healthcare NHS Trust

£82,906 to £94,632 a year inclusive of High Cost Area Supplement