Deputy General Manager - Club Operations & Customer Service

Buzz Bingo; Poole; On-site; GBP 200,000 +; Full time

Job summary

A prominent bingo operator is looking for a Deputy General Manager in Poole to enhance customer experiences and operational efficiency. The ideal candidate will manage a team in a fast-paced environment, ensuring high service standards while offering competitive compensation and various employee benefits such as training and discounts. Strong leadership and a background in customer service management are essential for this role.

Benefits

Competitive compensation

Employee training

Discounts

Qualifications

• Experience in managing teams in a customer-focused environment.
• Strong leadership skills and ability to motivate staff.
• Excellent communication skills.

Responsibilities

• Enhance customer experiences and operational efficiency.
• Manage a team in a fast-paced environment.
• Uphold high service standards.

Skills

Customer service management

Team management

Understanding of business drivers

Commitment to customer service excellence

Job description

A prominent bingo operator in Poole is seeking a Deputy General Manager to enhance customer experiences and operational efficiency. This role requires managing a team in a fast-paced environment while upholding high service standards. Ideal candidates will have a background in customer service management, a keen understanding of business drivers, and a strong commitment to customer service excellence. The role offers competitive compensation and numerous employee benefits, including training and discounts.