Deputy Facilities Manager

The Pensions Regulator; Portslade by Sea; On-site; GBP 40,000; Full time

Job summary

A UK government agency is seeking a proactive and experienced Deputy Facilities Manager to ensure smooth day-to-day operations at their Brighton office. This key role involves leading a small team, managing supplier contracts, and ensuring compliance with necessary regulations. The ideal candidate will have a strong background in facilities management and excellent communication skills. Benefits include a salary of £39,751, pension contributions and flexible working arrangements.

Benefits

Civil Service Defined Benefit Pension scheme

25 days annual leave plus bank holidays

Flexible working patterns

Retail, gym, tech and restaurant discounts through benefits portal

Qualifications

• Strong understanding of statutory and regulatory compliance.
• Experience in managing contracts and suppliers.
• Skills in mentoring and developing teams.
• Ability to manage workload independently and meet deadlines.
• Proactive and adaptable approach to project management.

Responsibilities

• Oversee the delivery of high-quality facilities services.
• Manage building operations and supplier contracts.
• Ensure compliance with statutory and regulatory requirements.
• Lead and develop a small team of Facilities Advisers.
• Drive continuous improvement in facilities services.

Skills

Strong understanding of statutory and regulatory compliance in facilities management

Expertise in property and facilities management

Proven experience in stakeholder engagement and customer relationship management

People management skills

Excellent communication and influencing skills

Project management experience

Job description

We're looking for a proactive and experienced Deputy Facilities Manager to join our team and help deliver exceptional facilities services across the organisation. This is a key operational role, responsible for ensuring the smooth day‑to‑day running of the sole TPR office, in Brighton. Leading a small facilities team delivering high quality helpdesk service, managing supplier relationships, and supporting hybrid working arrangements. You'll act as the primary escalation point for facilities issues and deputise for the Facilities Manager when required. You'll play a vital role in creating a safe, secure, comfortable and well maintained environment for our staff.

Responsibilities

• Oversee the delivery of high‑quality facilities services
• Build strong relationships with internal customers and stakeholders
• Lead and develop a small team of Facilities Advisers and a Coordinator, ensuring service excellence and professional growth
• Manage building operations, oversee hard services and cleaning contracts including day‑to‑day liaison with on site handyman and cleaning team
• Liaise with landlords and agents on repairs and maintenance
• Oversee supplier contracts in line with procurement procedures, ensuring value for money and quality service
• Ensure compliance with statutory and regulatory requirements and maintain physical security standards (ISO:27001)
• Ensure processes are documented, updated and applied consistently
• Support Business Continuity Planning and act as Deputy Bronze in incident response
• Be involved in the out of hours on call rota, take on the role of Incident Controller in the event of an incident and be trained as a first aider
• Work closely with colleagues in H&S and Sustainability to ensure the building management supports strategies in these areas
• Drive continuous improvement in facilities services to meet evolving organisational needs

As a Disability Confident Employer, we're committed to the recruitment, employment, retention, and development of people with disabilities, and to improving their employment opportunities. Candidates who declare that they have a disability and who meet the criteria outlined in the 'what you will bring' section will be offered an interview.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks (opens in new window).

Nationality requirements

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre‑settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre‑settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
• Further information on nationality requirements (opens in a new window)

Qualifications

• Strong understanding of statutory and regulatory compliance in facilities management.
• Expertise in property and facilities management, including contract and supplier management.
• Proven experience in stakeholder engagement and customer relationship management.
• People management skills, including mentoring and team development.
• Excellent communication and influencing skills, with the ability to manage workload independently and meet tight deadlines.
• Project management experience and a proactive, adaptable approach.

Desirable criteria

• Experience of working with Facilities helpdesk software.
• Working towards or holding membership of a relevant professional body (e.g., IWFM Level 4/5, RICS FM Pathway, MRICS) or equivalent experience.

Compensation and Benefits

Alongside your salary of £39,751, Pensions Regulator contributes £11,515 towards you being a member of the Civil Service Defined Benefit Pension scheme. We offer 25 days annual leave plus bank holidays, 35 hour working week (full‑time), flexible working patterns, and flexitime. We also provide competitive parental leave, as well as a Civil Service Pension with an average employer contribution of 28.97%. Our dedicated benefits portal (Edenred) offers retail, gym, tech and restaurant discounts, and a cycle to work scheme.