Deputy Director of Operations

Bradford Teaching Hospitals NHS Foundation Trust; Bradford; On-site; GBP 70,000 - 90,000; Full time

Job summary

A healthcare provider in England is seeking a Deputy Director of Operations in Bradford. The role involves supporting the Deputy Chief Operating Officer and managing the delivery of clinical services through strategic leadership. Key responsibilities include ensuring compliance with A&E performance standards and improving operational performance. Candidates should have strong leadership experience in a healthcare setting and a passion for delivering high-quality patient care.

Qualifications

• Experience in managing operational performance in a healthcare setting.
• Strong leadership skills and ability to work in a team environment.
• Knowledge of national performance standards for NHS services.

Responsibilities

• Support the Deputy Chief Operating Officer in leadership and strategic delivery.
• Manage the delivery of efficient patient services through Clinical Service Units.
• Be accountable for operational performance activity standards for Urgent and Emergency care.

Job description

The post holder will support the Deputy Chief Operating Officer in ensuring strategic delivery and leadership across a range of Clinical Service Units (CSUs) within the Trust; playing a key role in supporting and coaching CSUs to deliver high quality clinical services and Trust objectives.

The Deputy Director of Operations will establish and foster an effective working relationship with all members of the Corporate Operations Team, to lead improvements in operational performance, service delivery and the achievement of organisational priorities.

The post holder will have a designated corporate portfolio role which will include achievement of the 4 hour A&E constitutional standard, as well as wider performance issues, patient safety, quality and service improvement.

In conjunction with the Deputy Chief Operating Officer the Deputy Director of Operations will ensure that systems and processes are in place to comply with relevant legislation and governance requirements, linking with external bodies such as commissioners about service developments, performance and clinical care pathways.

The post holder will deputise for the Deputy Chief Operating Officer and Chief Operating Officer as required.

Responsibilities

• participate as member of the Corporate Operations Team supporting the development of the Trust's strategic direction, contributing to the overall leadership, direction and management of the Trust.
• manage the delivery of efficient, high quality patient services through Clinical Service Unit structure.
• be accountable for the achievement of key clinical & operational performance activity standards for Urgent and Emergency care & patient flow.
• be accountable for the delivery of patient flow through the organisation, including line management of the Command Centre & associated services.
• provide leadership & to CSUs in the delivery of the 4hour A&E national constitutional standard & associated performance metrics, regularly providing assurance reports to the relevant academies, committees and boards.
• act as lead for the 4 hour A&E national constitutional standard and be responsible for a cross CSU portfolio of work to ensure compliance against agreed trajectories and continuous improvement in our national rankings.
• be the lead senior operational manager for winter planning for the organisation including developing and writing the Trust winter operational plan.
• in conjunction with the Deputy COO, review operational delivery and ensure the implementation of appropriate plans and remedial actions where performance is below the agreed standard.

People Charter

• We value people
• We are one team
• We care

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.