Deputy Care Manager

Continuity of Care Services; Maidstone; On-site; GBP 28,000 - 30,000; Full time

Job summary

A care service provider in Maidstone is seeking a Deputy Care Manager to oversee the daily operations of its domiciliary and complex care service. You will ensure compliance, enhance quality of care, and lead a motivated team. Ideal candidates will have complex care experience, NVQ Level 3 in Health and Social Care, and excellent leadership skills. The position offers a competitive salary and continuous career development opportunities.

Benefits

Competitive salary

Ongoing training and career development

Mileage allowance

Health and well-being programme

On-site parking

Qualifications

• Minimum of 2 years experience in a care management or supervisory role.
• Strong understanding of CQC standards and care legislation.
• Experience in person-centred care planning and service audits.

Responsibilities

• Oversee daily operations of domiciliary and complex care service.
• Supervise and motivate the care team to deliver quality care.
• Conduct care assessments and create tailored care plans.

Skills

Complex care experience

Leadership skills

Organisational skills

Communication skills

IT literacy

Education

NVQ Level 3 in Health and Social Care

NVQ Level 5 in Leadership & Management

Tools

People Planner

Assess Care Planning

Job description

About the Role:

As our Deputy Care Manager, you will play a key role in overseeing and improving the day-to-day operations of our domiciliary and complex care service. You will work closely with the Care Manager to ensure compliance, drive quality, and maintain the person-centred care we’re proud to provide.

This is an exciting opportunity to advance your career in a supportive, growing organisation where your leadership and dedication will make a real impact.

What You Will Be Doing:

• Assisting in the day-to-day management of our domiciliary and complex care service
• Supervising and motivating the care team to deliver high‑quality, person-centred care
• Conducting care assessments, creating tailored care plans, and monitoring care delivery
• Ensuring compliance with CQC standards and relevant health, safety, and safeguarding regulations
• Performing audits, spot checks, and service user reviews to maintain high-quality care
• Supporting recruitment, training, and staff development to build a skilled and confident care team
• Handling client and family concerns sensitively, ensuring timely resolutions
• Participating in on-call duties to manage emergencies and ensure service continuity
• Conducting care calls as required to stay familiar with client needs and build strong relationships
• Attending on-site visits and providing clinical care to support complex care packages

What We Need From You:

• Complex care experience is a must
• NVQ Level 3 in Health and Social Care (essential)
• NVQ Level 5 in Leadership & Management (desirable)
• Minimum of 2 years experience in a care management or supervisory role
• Strong understanding of CQC standards, safeguarding, and care legislation
• Experience in person-centred care planning and service audits
• Excellent leadership, organisational, and communication skills
• IT literacy and familiarity with care systems (e.g., People Planner, Assess Care Planning)
• Full UK driving licence and access to your own vehicle (essential)

What Can We Offer You?

• Competitive salary: £28,000 - £30,000 per annum
• Ongoing training and career development opportunities, including leadership support
• Mileage allowance for travel
• A dynamic, supportive team environment where your contribution is valued
• The chance to make a real difference to clients' lives every day
• Health and well-being programme
• Head Office On-site parking
• Referral programme

About Us:

At Continuity of Care Services, we believe that everyone - regardless of age or disability - deserves the opportunity to live independently and with dignity. As our Deputy Care Manager, you'll help us deliver on this mission, leading our team to provide exceptional care and support for our clients.

If you’re ready to take the next step in your care career, we’d love to hear from you!