Depot Manager (North Wales)

Taskmaster; Conwy; On-site; GBP 50,000 - 60,000; Full time

Job summary

A logistics company in Conwy is seeking an experienced Depot Manager to oversee operations and lead the team to success. You will manage day-to-day depot activities, ensuring safety and compliance while delivering excellent customer service. Ideal candidates will have a proven background in logistics management, strong leadership abilities, and a client-focused approach. This role offers opportunities for growth and development within a supportive team environment.

Qualifications

• Proven experience managing operations in logistics or similar environment.
• Strong leadership skills to motivate and engage the team.
• Customer-focused with a passion for delivering excellent service.

Responsibilities

• Lead and manage depot operations ensuring safety and efficiency.
• Deliver excellent customer service and build strong client relationships.
• Manage budgets and KPIs for profitable growth.

Skills

Leadership skills

Customer-focused approach

Organised and detail-focused

Health & safety knowledge

Job description

Depot Manager – North Wales
Location: Conwy
Hours: 45 hours per week
Salary: £50,832.36 per year (depending on experience)

Are you an experienced leader with a passion for people, operations, and excellent customer service? We’re looking for a Depot Manager to take charge of our North Wales site and lead the team to continued success.

This is a fantastic opportunity to step into a key leadership role where you’ll oversee day-to-day depot operations, manage a dedicated team, and ensure everything runs smoothly all while driving growth, efficiency, and first-class service for our customers.

Key Responsibilities:

• Leading and managing all depot operations and staff, ensuring everything is safe, compliant, and running efficiently.
• Taking responsibility for health & safety, food safety, drivers’ hours, vehicle maintenance, and other legal requirements.
• Delivering excellent customer service and building strong relationships with clients.
• Managing budgets, KPIs, and costs to ensure controlled and profitable growth.
• Supporting commercial activity, including developing new products, promotions, and negotiating contracts.
• Overseeing stock control, cash handling, and payment processes.
• Using LEAN principles to improve processes, increase efficiency, and reduce waste.
• Setting goals for your team, recognising good performance, and supporting their growth and development.
• Resolving escalated customer issues quickly and professionally.
• Working closely with the wider business to help shape future plans and deliver on strategy.

Requirements:

• Proven experience managing operations in a logistics, depot, distribution or similar environment.
• Strong leadership skills — able to motivate, engage, and get the best out of your team.
• A customer-focused approach and a passion for delivering excellent service.
• Good understanding of health & safety and relevant legislation.
• Experience managing budgets and achieving performance targets.
• Organised, detail-focused and confident handling multiple priorities.
• Hands-on approach with a positive attitude and flexibility to adapt when needed.

Nice to Have:

• A driving licence up to Class C.
• A management qualification.
• Knowledge of HR processes and best practice.

A key leadership position where you’ll make a real impact. Opportunities to grow and develop your career. A supportive team culture and a business that values its people and customers.