Department Manager, Footwear, Selfridges London

Kurt Geiger; City of Westminster; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading fashion retailer is seeking a Store Manager for its flagship store in London. The role emphasizes maintaining high standards of customer service and effective team management while achieving sales targets. Candidates should have previous experience in fast-paced retail, ideally within a luxury fashion environment. The position offers a competitive salary, bonus structure, uniform allowances, and employee discounts.

Benefits

Competitive basic salary

Generous bonus structure

Uniform allowances

Enviable discounts

Qualifications

• Previous experience in high turnover, fast-paced store management role.
• Background in a fashion-forward footwear or accessory brand.
• Proven leadership in retail settings.

Responsibilities

• Ensure customer service is of the highest standards at all times.
• Actively liaise and communicate with your team and Senior Management.
• Maintain a high performance team through effective management.

Skills

Customer service ambassador

Ability to drive a large team

Experience in fast-paced retail

Job description

Responsibilities

• Ensure customer service is of the highest standards at all times
• Be a role model for your team and Kurt Geiger with your own service standards
• Ensure all store and company sales targets, policies and procedures are met and maintained
• Actively liaise, communicate and develop good relations with your team and Senior Management
• Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
• Rota your team effectively and ensure optimum cover during peak trading periods
• Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards
• Ensure your boutique maintains excellent visual presentation which is consistent with company guidelines

Qualifications

• Previous experience high turnover, fast paced store/concession management role
• Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred
• A customer service ambassador
• Proven ability to drive a large team
• Representative of our luxury/fashion forward brand in every way
• The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores.

Company Culture

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Benefits

• Competitive basic salary
• Generous bonus structure
• Uniform allowances
• Enviable discounts